PetVet Care Centers is hiring: Receptionist in Versailles

Overview

Equine Veterinary Hospital Receptionist – Bluegrass Equine Surgery (BES) is an equine veterinary practice providing exceptional client service and primary medical care in the central Kentucky region. We are building a new, diverse, supportive, and driven team.

Hours: Full-Time, Tuesday – Saturday 9am to 5pm

Reports to: Hospital Manager

Department: Administration

Location: Hospital

Compensation: Hourly, $15-$18 based on experience

Position Overview

The Receptionist supports and adds value to an efficient organization dedicated to quality care and exceptional service. You will perform a variety of clerical and customer service work in providing support to the hospital, and to clients during often high stress situations.

Responsibilities

• Answer phones, assist clients as needed, escalating to other Hospital Administrators as needed. Welcome and host clients/visitors in a professional manner.
• Maintain calendars, including but not limited to, surgeon’s in-clinic patient calendar. Send appropriate communication to clients regarding appointments and have all documents ready for efficient admission and discharge of patients, such as admission forms, Coggins, and health certificates.
• Send reports to clients for thoroughbred sales, maintaining an organized system to keep track of all sales horses and required paperwork.
• Listen and type up doctoral dictations for approval and send reports to clients.
• Respond to inquiries about the range of services the practice provides, refer to appropriate department/staff member as needed.
• Receive and distribute incoming mail, and process outgoing mail.
• Coordinate and schedule appointments; provide clients with appointment reminders and any special instructions.
• Use Office 365, ezyVet and FileMaker to support day-to-day operations and clients.
• Respond to client emails; type and edit a variety of correspondence, and process faxes.
• Handle onsite interactions in the main lobby.
• Maintain cleanliness of the front lobby.
• Organize and track office equipment, order supplies, and maintain cleanliness of storage closet.
• Willing to work full weekends during horse sales.
• Perform other duties assigned by the Hospital Manager.

Minimum Qualifications/Requirements

• High school diploma, GED or equivalent combination of education and/or experience.
• Knowledge of clerical procedures such as alphabetizing files and records.
• Good organizational skills
• Strong communication skills
• Customer Service Experience
• Must be flexible with scheduling
• Medical terminology and knowledge of the equine and thoroughbred industries
• College associates or Bachelor's degree preferred

Pay Range: $15—$18 USD

PetVet Care Centers is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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