Barista Job at The Coffee Bean & Tea Leaf in Lake Forest

0256-El Toro and Rockfield (Lake Forest) Store-23647 El Toro R, 23647 El Toro Road, Lake Forest, California, United States of America

Job Description

Posted Monday, September 15, 2025 at 4:00 AM

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Position: Barista

About Us: Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf has become one of the world’s largest independent and privately owned specialty coffee and tea retailers. In 1963 we opened our very first store in Brentwood, California. Today we have over 1100 stores in 31 countries as well as regional offices in Singapore and Malaysia. We have always had a creative and caring spirit. This energy embodied by our Team Members made us famous and beloved by our guests, first in Southern California and now around the world. This is a brand centered around passion for premium products, our people, guests and everyone we work with around the world. Passion is contagious, and we’ve got a serious case of it.

Our Products: We’re known for an unwavering commitment to premium quality coffee and tea, and have built direct supplier relationships with the best private coffee farms and tea estates around the world. We select only the top 1% of Arabica beans and the finest hand plucked, whole leaf tea. All of our coffee and tea blends are developed at our state of the art facility in Camarillo, CA, giving us total control for ultimate precision. Once perfected, our beverages are then prepared locally for maximum freshness. We are constantly seeking out new trending flavors, innovative development methodologies and cultural flavor influences. We aim to formulate the next fan favorite, making our menu ever-changing and always improving.

Social Responsibility: We believe we are in business for more than making a profit. We want to make a difference. We have always done it this way. Back in the day, Herb Hyman, our founder, advocated for coffee growers and exporters, paying higher prices to help them grow their business. Today we are making a difference at every step of the way, from the communities we source from, to our Team Members in stores, to building a brighter future through investing in our Caring Cup Program. Our genuine care is evident from seed to cup. It’s why our guests feel comfortable to be themselves and why we are serving so much more than a great cup of coffee or tea.

Responsibilities

• Sales/Customer Service: Sells and serves products to customers in a courteous and friendly manner; participates in all sales promotions; safely handles all hot and cold drinks during drink preparation; verbally receives and calls back customer orders; reports customer complaints to the manager on duty; responds pro-actively to prevent customer service situations; accurately rings sales orders into cash register and counts back change following safe cash handling procedures; answers telephone with store greeting and directions; answers questions regarding products, service or environment; packages orders according to company guidelines; sells and serves baked goods and miscellaneous food items; maintains efficient, friendly service standards.
• Store Operations: Restocks shelves; cleans bar area, floor, windows and grinders; follows brand guidelines in environment and store cleanliness; assists in weekly shipments; reports potential safety hazards and employee accidents; informs the manager on duty of operational inconsistencies.
• Employee Development: Perpetuates company philosophy and culture; maintains a high level of motivation to ensure quality and consistent product.
• Product Knowledge: Educates customers on products and services; maintains high quality, consistent product standards; follows drink recipes and procedures; passes monthly re-certifications in a timely manner.
• Visual Presentation: Maintains a clean, well-merchandised store; follows visual presentation plans and standards.

Qualifications

• Experience in retail / specialty store or food establishment preferred
• Excellent verbal and written skills
• Well organized and detail oriented
• Register and cash handling experience
• Minimum high school diploma or equivalent

International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf is fully committed to Equal Employment Opportunity and to attracting, retaining developing and promoting the most qualified employees without regard to race, sex, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean & Tea Leaf expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status. The Coffee Bean & Tea Leaf provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Barista rev. 10/2016 Created 4/2013