Elevation Church is hiring: IT Support Engineer in Matthews

Full Time Matthews, NC Technology & Production Ministries

At Elevation Church, we look to link arms in ministry with those who are passionate about stepping into their God-given calling. While we’re a staff from all different backgrounds and walks of life, our mission is the same - to reach people with the Gospel. We’re grounded in scripture and guided by our values, so check out our website (www.elevationchurch.org ) to be sure you’re aligned before you step into the application process with us, particularly paying attention to our Beliefs and our Code.

RESPONSIBILITIES

• Help to configure computers, accounts, and other equipment for new staff members.
• Train staff members on computer-related best practices as needed.
• Serve to repair and troubleshoot computer hardware and software issues for staff and campuses.
• Help to manage and maintain inventory of all computer assets across campuses, central offices, and storage facilities.
• Work closely with other members of the team to implement new technology systems and processes to better serve our staff and advance the Church.

MUST-HAVES

• Active participation in a church (we look for a lifestyle of inviting people to church, volunteering, generosity, and prioritizing community).
• Technical experience, with a focus in Computer Science or other relevant fields.
• Experience working within MacOS.
• Ability to communicate with the highest level of customer service and accuracy.
• Ability to teach as you solve issues for the staff members you support.
• Love working on a team as much as you love working with technical equipment.

NICE-TO-HAVES

• Experience working in a non-profit environment or ministry setting
• Experience with working for a church or non-profit.
• Undergraduate degree in Computer Science or equivalent.
• Industry-standard certifications.
• Experience working with mobile device managers such as JAMF.
• Experience with Active Directory.

DAY-TO-DAY

• We’re a Sunday-Thursday work environment. Monday-Thursday, we’re in the office (8:30AM - 5PM); on Sunday, we’re supporting the weekend worship experience either directly in our roles or by choosing a weekly serving opportunity at one of our Elevation Church campuses.
• There’s a lot to accomplish each week, so we’re pretty fast-paced. We’re also not afraid to pivot a strategy or project quickly to meet the needs of the weekend - adaptability is a key competence for us.
• Yes, we work hard. But we’re good at playing hard, too. We’re a creative staff, so there’s no shortage of activities around our offices to have some fun!
• You can’t help but grow on our staff. You’ll be around some incredible people. Professional development opportunities will be all around you, both in structured and unstructured ways.
• We expect you to be disciplined in your spiritual practices - be in your Bible, spend time with the Lord in prayer, meditate on and apply the weekly sermon.
• Bring your full self to every project, conversation, and initiative at hand.

BENEFITS

• Elevation Church pays 100% of every employee’s medical benefits for full-time staff
• 403b with 4% match
• Paid time off for life, vacations, and rest
• Elevation Church subsidizes 6 sessions of counseling annually
• Basic Life Insurance for employee, spouse, and child(ren)