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Rural Psychiatry Associates

Administrative Assistant

Rural Psychiatry Associates, Grand Forks, North Dakota, United States, 58203

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Administrative Specialist

Rural Psychiatry Associates is seeking an Administrative Specialist to join our growing team and play a critical role in supporting daily operations across the organization. This position serves as a direct extension of RPA's administration, ensuring projects run smoothly, deadlines are met, and offices are set up for success. If you are organized, detail-oriented, and skilled at multitasking, this role offers the opportunity to contribute to RPA's mission and support providers across multiple states.

Why Join Us?

At Rural Psychiatry Associates, our mission is to provide high-quality mental health care to underserved communities. We offer both in-person and telemedicine services to patients of all ages across North Dakota, South Dakota, Montana, Minnesota, Utah, Alaska, and beyond, serving hospitals, clinics, schools, and senior living facilities.

The Administrative Specialist role is central to ensuring efficient operations and providing direct support to administration, providers, and facility leads. You will be responsible for coordinating projects, managing provider timecards, overseeing attendance for training and professional development, and assisting with marketing and administrative functions. This position also requires travel to help establish new office locations and ensure they are ready to operate.

Role Overview

Location:

Grand Forks, ND office

Project & Administrative Support:

Coordinate and track projects, organize data, and maintain document control

Provider & Training Oversight:

Manage provider timecards, track attendance at training sessions, and facilitate facility lead trainings

Marketing Support:

Assist with planning and executing marketing initiatives and campaigns

Backup Coverage:

Serve as a backup to the Administrative Assistant, providing general administrative support as needed

Travel:

Support new office openings by traveling to locations and ensuring operations are set up

Key Responsibilities

Coordinate and track projects to align with organizational goals and deadlines

Manage provider timecard submissions for accuracy and timely processing

Oversee attendance for provider trainings, professional development, and meetings, reporting absences to administration

Facilitate facility lead trainings, including recording and organizing materials

Collect and organize data for reporting and analysis

Assist in marketing initiatives by gathering materials and coordinating campaigns

Maintain document control for policies, procedures, and forms

Provide backup coverage for Administrative Assistant duties, including:

Scheduling meetings, preparing agendas, reserving facilities, and recording minutes

Answering and screening calls, directing inquiries, and providing information

Performing clerical duties such as typing, filing, and photocopying

Research, develop, and update administrative forms, policies, and procedures as needed

Participate in meetings and special projects as assigned

Handle company grievances with appropriate follow-up and resolution

Travel to new office locations to assist in setup and operations

Perform additional duties as assigned to support the organization

Qualifications

Education:

High school diploma required; Associate or Bachelor's degree preferred

Experience:

Minimum 3 years in an administrative or project coordination role preferred

Skills:

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and data management tools

Strong organizational, multitasking, and detail-oriented abilities

Excellent communication and interpersonal skills

Ability to handle confidential information with discretion

Other:

Must have a valid driver's license and ability to travel

What We Offer

We value the contributions of our team and offer a comprehensive benefits package:

Medical, Dental & Vision Insurance

Long & Short-Term Disability Insurance

Life Insurance

401(k) Retirement Plan

Generous Paid Time Off (accrual based on hours worked)

Paid Holidays

If you are ready to support administration and ensure seamless operations across the organization, apply today to join Rural Psychiatry Associates.