University of Alabama at Birmingham
Patient Encounter Specialist - TKC Pulmonary Allergy - AM (003)
University of Alabama at Birmingham, Birmingham, Alabama, United States, 35275
Overview
Patient Encounter Specialist - TKC Pulmonary Allergy - AM (003) (T226964) Compensation
Pay Range: $15.00 - $20.30 / hour Benefits available for eligible positions include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. UAB Medicine provides a variety of resources to support employees both personally and professionally. Work with the Best at UAB Medicine. UAB Medicine is Alabamas largest single-site employer and operates over 1,200 beds and over 200 clinics in Birmingham, Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research. U.S. News & World Report's Best Hospitals, #1 in Alabama; Americas No. 1 Best Large Employer, Forbes, 2021; Level I Trauma Center; NCI-Designated Comprehensive Cancer Center, Comprehensive Transplant Institute, Comprehensive Stroke Center. Job Description
Under general supervision and according to established policies and procedures, perform a variety of specialized services in support of the operations of the assigned clinic. Check in scheduled and add-on patients to the clinic, answer telephone and route calls, and enter demographic, insurance and charge data into the system. Check patients out of the clinic and perform patient follow-up as necessary. May perform other clerical duties related to collection, deposit and recording of clinic revenue. Depending upon clinic need, provide assistance and respond to patient needs within the waiting room. Consistently demonstrate outstanding customer service to patients, visitors, physicians and staff. Responsibilities
Check in scheduled and add-on patients to the clinic Answer telephone and route calls Enter demographic, insurance and charge data into the system Check patients out of the clinic and perform patient follow-up as necessary Assist with clerical duties related to collection, deposit and recording of clinic revenue Provide assistance and respond to patient needs within the waiting room as required Demonstrate outstanding customer service to patients, visitors, physicians and staff Qualifications
One (1) year of customer service experience required Business Office education or similar coursework desired Must attend all required coursework assigned by management Basic knowledge of medical terminology; advanced knowledge of PC applications, software and database management Ability to perform math and bookkeeping skills Exceptional telephone and customer service skills Knowledge of English grammar and punctuation High school diploma or equivalent preferred Locations
Primary Location: UAB Hospital Job Category
Clerical & Administrative Organization
705906000 Med-Pul/Allergy-TKC Employee Status
Regular Shift
Day/1st Shift #J-18808-Ljbffr
Patient Encounter Specialist - TKC Pulmonary Allergy - AM (003) (T226964) Compensation
Pay Range: $15.00 - $20.30 / hour Benefits available for eligible positions include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. UAB Medicine provides a variety of resources to support employees both personally and professionally. Work with the Best at UAB Medicine. UAB Medicine is Alabamas largest single-site employer and operates over 1,200 beds and over 200 clinics in Birmingham, Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research. U.S. News & World Report's Best Hospitals, #1 in Alabama; Americas No. 1 Best Large Employer, Forbes, 2021; Level I Trauma Center; NCI-Designated Comprehensive Cancer Center, Comprehensive Transplant Institute, Comprehensive Stroke Center. Job Description
Under general supervision and according to established policies and procedures, perform a variety of specialized services in support of the operations of the assigned clinic. Check in scheduled and add-on patients to the clinic, answer telephone and route calls, and enter demographic, insurance and charge data into the system. Check patients out of the clinic and perform patient follow-up as necessary. May perform other clerical duties related to collection, deposit and recording of clinic revenue. Depending upon clinic need, provide assistance and respond to patient needs within the waiting room. Consistently demonstrate outstanding customer service to patients, visitors, physicians and staff. Responsibilities
Check in scheduled and add-on patients to the clinic Answer telephone and route calls Enter demographic, insurance and charge data into the system Check patients out of the clinic and perform patient follow-up as necessary Assist with clerical duties related to collection, deposit and recording of clinic revenue Provide assistance and respond to patient needs within the waiting room as required Demonstrate outstanding customer service to patients, visitors, physicians and staff Qualifications
One (1) year of customer service experience required Business Office education or similar coursework desired Must attend all required coursework assigned by management Basic knowledge of medical terminology; advanced knowledge of PC applications, software and database management Ability to perform math and bookkeeping skills Exceptional telephone and customer service skills Knowledge of English grammar and punctuation High school diploma or equivalent preferred Locations
Primary Location: UAB Hospital Job Category
Clerical & Administrative Organization
705906000 Med-Pul/Allergy-TKC Employee Status
Regular Shift
Day/1st Shift #J-18808-Ljbffr