Verizon Communications is hiring: Retail Sales Associate in Chicago

Overview

Apply prior to the end date: October 15, 2025.

When you join Verizon

We are a place to share ideas freely, learn, grow, and thrive. Verizon powers and empowers how people live, work, and play by connecting them to what brings them joy. Our V Team is a community that listens, learns, and builds trust in how we show up, everywhere and always. Want in? Join the #VTeamLife.

What you’ll be doing

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using strong communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon-sponsored events.

We’re hiring immediately! This isn’t your typical entry-level retail position. Whether you’re just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Top performers could earn additional commissions, giving you the chance to earn between $65,000 and $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in life outside of Verizon. From health and well-being benefits to investment in your education and career, we’ve got you covered:

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6%
• $2,500 stock grant per year, part of Verizon’s Stock Together program
• Sales recognition programs with awards and incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (up to 16 weeks with short-term disability)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off Verizon products and services
• Additional employee discounts on attractions, automotive, travel, and more

This position can jumpstart your career. One in five Verizon Retail employees received lateral or promotional moves in 2024. Hear from our team about training programs, culture of learning, and benefits as you elevate your career.

What we’re looking for

You’ll need to have:

• High school diploma or GED
• One or more years of relevant experience, demonstrated through work experience and/or military experience
• Willingness to work evenings, weekends, and holidays (schedule provided four weeks in advance)
• Openness to pick up additional shifts and earn more income, typically during peak vacation periods

Even better if you have one or more of the following:

• Experience working in a commission-based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

If Verizon and this role sound like a fit, apply even if you don’t meet every “even better” qualification listed above.

After you apply

You may be required to take an assessment (about 19 minutes). If selected, a recruiter will reach out with more information about the role and next steps.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and life outside of Verizon. They include health and wellness options, 401(k) with match, stock programs, holidays, personal days, tuition assistance, and more. Compensation may include premium pay such as overtime and shift differentials, depending on role.

Note: The starting base pay rate for the Illinois location(s) listed on this job requisition is $18.27 per hour.

Grow your network while providing guidance to help customers grow their businesses.

Stay in touch

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