AMH Inc
Overview
The
Applications Manager II
is responsible for administration, maintenance, and complex support escalations of assigned applications. Collects and analyzes information from system users to formulate the scope and objectives of the system. Prepares flow charts, models, and procedures and conducts feasibility studies to design possible system solutions. Estimates the cost of system solutions, prepares project plans to provide input into decisions, and prioritizes projects and allocation of IT resources. Prepares and maintains technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system. Works in a cross-functional team environment and collaborates effectively to implement and maintain solutions. Supports senior leadership in the development of policy and strategy implementation for short-term results. Problems faced may be difficult but typically are not complex. Ensures policies, practices and procedures are understood and followed by direct reports, customers, and stakeholders. Responsibilities Maintains and enhances existing standard operating procedures and processes to support sustainable and flexible architecture and environments. Creates new process documentation, procedures, and policies in partnership with IT teams and assigned key business stakeholders. Coordinates, negotiates, and administers vendor and internal relationships with key stakeholders across business to support projects, initiatives, and requests. Supports other IT teams as part of escalations and/or projects. Manages release process, testing and communication for assigned application platform. Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans. Performs administration, maintenance, and updates of assigned application platforms as well as managing defects, enhancements, and escalation of support incidents.
Requirements
High School Diploma / GED required. Bachelors degree in Accounting, Business Management, Computer Science, Information Technology and/or related field preferred. Minimum 3 years experience in Application Management, Systems / Application Analysis, IT Support Management, Business Application Analysis, Technology Business Process Development and/or related. Minimum 2 years managerial / leadership experience with direct reports. Intermediate knowledge and experience in software development methodologies including UML, Agile, Waterfall. Excellent verbal and written communication, planning, analysis, and organization skills. Advanced business/application analysis skills. Must be able to implement process improvement changes with leadership direction.
Compensation
The anticipated pay range/scale for this position is $105,322.00 to $131,652.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience. Additional Compensation
This position is eligible to receive a discretionary annual bonus. Perks and Benefits
Medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. 9 paid holidays per year, and PTO accrual at a rate of 0.0577 hours per hour worked, up to a maximum of 120 hours per year.
CA Privacy Notice
To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice. #J-18808-Ljbffr
The
Applications Manager II
is responsible for administration, maintenance, and complex support escalations of assigned applications. Collects and analyzes information from system users to formulate the scope and objectives of the system. Prepares flow charts, models, and procedures and conducts feasibility studies to design possible system solutions. Estimates the cost of system solutions, prepares project plans to provide input into decisions, and prioritizes projects and allocation of IT resources. Prepares and maintains technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system. Works in a cross-functional team environment and collaborates effectively to implement and maintain solutions. Supports senior leadership in the development of policy and strategy implementation for short-term results. Problems faced may be difficult but typically are not complex. Ensures policies, practices and procedures are understood and followed by direct reports, customers, and stakeholders. Responsibilities Maintains and enhances existing standard operating procedures and processes to support sustainable and flexible architecture and environments. Creates new process documentation, procedures, and policies in partnership with IT teams and assigned key business stakeholders. Coordinates, negotiates, and administers vendor and internal relationships with key stakeholders across business to support projects, initiatives, and requests. Supports other IT teams as part of escalations and/or projects. Manages release process, testing and communication for assigned application platform. Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans. Performs administration, maintenance, and updates of assigned application platforms as well as managing defects, enhancements, and escalation of support incidents.
Requirements
High School Diploma / GED required. Bachelors degree in Accounting, Business Management, Computer Science, Information Technology and/or related field preferred. Minimum 3 years experience in Application Management, Systems / Application Analysis, IT Support Management, Business Application Analysis, Technology Business Process Development and/or related. Minimum 2 years managerial / leadership experience with direct reports. Intermediate knowledge and experience in software development methodologies including UML, Agile, Waterfall. Excellent verbal and written communication, planning, analysis, and organization skills. Advanced business/application analysis skills. Must be able to implement process improvement changes with leadership direction.
Compensation
The anticipated pay range/scale for this position is $105,322.00 to $131,652.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience. Additional Compensation
This position is eligible to receive a discretionary annual bonus. Perks and Benefits
Medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. 9 paid holidays per year, and PTO accrual at a rate of 0.0577 hours per hour worked, up to a maximum of 120 hours per year.
CA Privacy Notice
To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice. #J-18808-Ljbffr