Charlie Health
Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, theyre met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connectionbetween clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, were expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team thats redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, wed love to meet you.
About the Role
Given the exceptional growth of its business, Charlie Health is adding an experienced Medical Director to the team. The Medical Director will partner with the Chief Clinical Officer, other Medical Directors, and the medical team to assure the highest quality of patient care, including comprehensive evaluations, patient consultations, and compliance with medical and clinical policies and procedures. The ideal candidate will be entrepreneurial and outcomes-driven, with a bias towards action and patient-centricity. It will be the responsibility of the Medical Director to ensure that every patient has a world-class experience with Charlie Health. Were a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities
Maintains and enhances the highest standards of health care delivery to all patients Ensures that all health care services are provided in the most cost effective and efficient manner Assists in recruiting, hiring, orienting, monitoring, directing, coaching, and evaluating medical staff Provides direct patient care for medication management, diagnostic evaluations and medical assessments Reviews relevant patient complaints and satisfaction surveys and responds as necessary Provides technical advice to the Chief Clinical Officer and treatment team on matters that require medical judgment Oversees, monitors and updates the facility's medical policies and procedures Assists in obtaining state licenses, Medicaid contracts and commercial state-wide and national in-network contracts Supervises the development, implementation, and operation of a quality assurance program as it relates to patient care and participates in quality improvement processes Provides consultation and peer review for all medical staff at the facility Assists in the development of data, statistics and performance outcomes and measures, and compliance reporting, in partnership with the Chief Compliance Officer Addresses risk management and patient grievances relating to clinical care Assists the Clinical Director in determining the need and arranging for continuing education opportunities for medical personnel Participates in treatment team meetings This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Qualifications
Ability to support the Charlie Health team on a full-time basis Work authorized in the United States and native or bilingual English proficiency Unrestricted MD, board certified in psychiatry and child and adolescent psychiatry Valid DEA Certification or ability to obtain Minimum of 5 years practice Experience in mental health and addiction medicine is preferred Commitment to delivery of high-quality, cost-effective health care Ability to work as a member of a management team A high energy level and the ability to follow projects through to completion Ability to build consensus and work in a team setting Ability to communicate and work effectively with medical staff, patients, clinical support and administrative staff Proficiency in use of electronic health records Computer and internet skills, including Microsoft Word and Outlook Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefitshere. Our Values
Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & dont give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP. #J-18808-Ljbffr
Given the exceptional growth of its business, Charlie Health is adding an experienced Medical Director to the team. The Medical Director will partner with the Chief Clinical Officer, other Medical Directors, and the medical team to assure the highest quality of patient care, including comprehensive evaluations, patient consultations, and compliance with medical and clinical policies and procedures. The ideal candidate will be entrepreneurial and outcomes-driven, with a bias towards action and patient-centricity. It will be the responsibility of the Medical Director to ensure that every patient has a world-class experience with Charlie Health. Were a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities
Maintains and enhances the highest standards of health care delivery to all patients Ensures that all health care services are provided in the most cost effective and efficient manner Assists in recruiting, hiring, orienting, monitoring, directing, coaching, and evaluating medical staff Provides direct patient care for medication management, diagnostic evaluations and medical assessments Reviews relevant patient complaints and satisfaction surveys and responds as necessary Provides technical advice to the Chief Clinical Officer and treatment team on matters that require medical judgment Oversees, monitors and updates the facility's medical policies and procedures Assists in obtaining state licenses, Medicaid contracts and commercial state-wide and national in-network contracts Supervises the development, implementation, and operation of a quality assurance program as it relates to patient care and participates in quality improvement processes Provides consultation and peer review for all medical staff at the facility Assists in the development of data, statistics and performance outcomes and measures, and compliance reporting, in partnership with the Chief Compliance Officer Addresses risk management and patient grievances relating to clinical care Assists the Clinical Director in determining the need and arranging for continuing education opportunities for medical personnel Participates in treatment team meetings This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Qualifications
Ability to support the Charlie Health team on a full-time basis Work authorized in the United States and native or bilingual English proficiency Unrestricted MD, board certified in psychiatry and child and adolescent psychiatry Valid DEA Certification or ability to obtain Minimum of 5 years practice Experience in mental health and addiction medicine is preferred Commitment to delivery of high-quality, cost-effective health care Ability to work as a member of a management team A high energy level and the ability to follow projects through to completion Ability to build consensus and work in a team setting Ability to communicate and work effectively with medical staff, patients, clinical support and administrative staff Proficiency in use of electronic health records Computer and internet skills, including Microsoft Word and Outlook Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefitshere. Our Values
Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & dont give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP. #J-18808-Ljbffr