Siemens
Customer Experience Center Coordinator
Siemens, Wendell, North Carolina, United States, 27591
Job Family:
Electrification & Automation
Req ID:
478733
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
Transform the everyday with us
About Smart Infrastructure - Electrification and Automation:
The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of today's and tomorrow's power grid!
We are looking for an Customer Experience Center Coordinator. This position will be based in Wendell, NC.
We are seeking a proactive, customer-focused CEC Coordinator to serve as the first point of contact for guests and customers at our CEC. This role blends reception, meeting coordination, and event support, ensuring a seamless and professional experience for all guests and internal stakeholders.
Roles & Responsibilities
Customer Experience & Reception
Greet and welcome visitors, clients, and employees with professionalism and warmth.
Maintain a clean, organized, and inviting reception and meeting space.
Manage visitor check-in/check-out and uphold security protocols.
Stock and maintain refreshments, snacks, and branded materials.
Meeting & Event Coordination
Schedule and coordinate customer meetings, site visits, and training sessions.
Collaborate with the Power Academy Learning Coordinator to support training logistics.
Prepare meeting materials including agendas, presentations, and follow-up documentation when needed.
Ensure all technical and hospitality elements are in place for virtual and in-person meetings.
Coordinate catering, room setup, and technology needs.
Administrative & Operational Support
Assist with administrative tasks and special projects.
Monitor and address office needs such as maintenance requests and supply orders.
Track customer feedback and support continuous improvement initiatives.
You'll win us over by having the following qualifications:
Basic Qualifications:
Experience:
?at least 3 years of professional experience in a similar position
Communication Skills:
Professional and responsive via email, chat, phone, and in-person.
Exceptional interpersonal and communication skills, both written and verbal.
Professionalism and Attitude
Maintain a positive, dependable, and accountable demeanor.
Demonstrate a strong work ethic and proactive approach to maintaining a pleasant office atmosphere.
Present a polished and professional appearance.
Organizational Skills:
Strong organizational and time management skills to handle multiple events simultaneously.
Detail-oriented with a focus on delivering high-quality communications, materials, and service.
Adaptability:
Remain adaptable and flexible in the face of unfamiliar or changing situations.
Accountability:
Ability to work independently with initiative, ensuring timely completion of tasks and transparent communication.
Preferred Qualifications:
Familiar with Siemens LV & MV solutions
About Siemens:
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here .
Our Commitment to Equity and Inclusion in our Diverse Global Workforce:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.
#MFGWendell
You'll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here.
The pay range for this position is $53,760 - $92,160 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link
Accommodation for disability form
. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
Pay Transparency
Siemens follows Pay Transparency laws.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.
Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
Electrification & Automation
Req ID:
478733
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
Transform the everyday with us
About Smart Infrastructure - Electrification and Automation:
The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of today's and tomorrow's power grid!
We are looking for an Customer Experience Center Coordinator. This position will be based in Wendell, NC.
We are seeking a proactive, customer-focused CEC Coordinator to serve as the first point of contact for guests and customers at our CEC. This role blends reception, meeting coordination, and event support, ensuring a seamless and professional experience for all guests and internal stakeholders.
Roles & Responsibilities
Customer Experience & Reception
Greet and welcome visitors, clients, and employees with professionalism and warmth.
Maintain a clean, organized, and inviting reception and meeting space.
Manage visitor check-in/check-out and uphold security protocols.
Stock and maintain refreshments, snacks, and branded materials.
Meeting & Event Coordination
Schedule and coordinate customer meetings, site visits, and training sessions.
Collaborate with the Power Academy Learning Coordinator to support training logistics.
Prepare meeting materials including agendas, presentations, and follow-up documentation when needed.
Ensure all technical and hospitality elements are in place for virtual and in-person meetings.
Coordinate catering, room setup, and technology needs.
Administrative & Operational Support
Assist with administrative tasks and special projects.
Monitor and address office needs such as maintenance requests and supply orders.
Track customer feedback and support continuous improvement initiatives.
You'll win us over by having the following qualifications:
Basic Qualifications:
Experience:
?at least 3 years of professional experience in a similar position
Communication Skills:
Professional and responsive via email, chat, phone, and in-person.
Exceptional interpersonal and communication skills, both written and verbal.
Professionalism and Attitude
Maintain a positive, dependable, and accountable demeanor.
Demonstrate a strong work ethic and proactive approach to maintaining a pleasant office atmosphere.
Present a polished and professional appearance.
Organizational Skills:
Strong organizational and time management skills to handle multiple events simultaneously.
Detail-oriented with a focus on delivering high-quality communications, materials, and service.
Adaptability:
Remain adaptable and flexible in the face of unfamiliar or changing situations.
Accountability:
Ability to work independently with initiative, ensuring timely completion of tasks and transparent communication.
Preferred Qualifications:
Familiar with Siemens LV & MV solutions
About Siemens:
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here .
Our Commitment to Equity and Inclusion in our Diverse Global Workforce:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.
#MFGWendell
You'll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here.
The pay range for this position is $53,760 - $92,160 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link
Accommodation for disability form
. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
Pay Transparency
Siemens follows Pay Transparency laws.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.
Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.