Collabera
Description
Home Search Jobs Job Description
Healthcare Customer Service
Remote: New York, New York, US
Salary Range: 22.00 - 24.00 | Per Hour
Job Code: 364728
End Date: 2025-09-28 Days Left: 10 days, 3 hours left
Apply
Pay Range: $22/hr -$24/hr
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
About the Role: We are looking for individuals to join our Care Access and Monitoring (CAM) team to provide clerical and data entry support for Client Members requiring hospitalization and/or utilization review for healthcare services. This role involves verifying benefits, processing requests, and triaging members to ensure high-quality healthcare services are delivered according to State and Federal requirements. Responsibilities
Provide computer entries of authorization request/provider inquiries by phone, mail, or fax Verify member eligibility and benefits Determine provider contracting status and appropriateness Assign billing codes (ICD-9/ICD-10 and/or CPT/HCPC codes) Verify inpatient hospital census-admits and discharges Respond to authorization requests submitted to CAM via phone, fax, and mail Collaborate with other departments to enhance continuity of care for members Contact physician offices for missing information or additional details as requested Provide excellent customer service for internal and external customers Maintain confidentiality and comply with HIPAA regulations Participate in team meetings and meet productivity standards Education Qualification
Previous healthcare experience preferred Required Skills
Clerical skills Ability to multitask Computer proficiency Attention to detail Ability to learn multiple computer systems Please note that this role is fully remote with no specific location restrictions. The expected schedule is Monday to Friday, 8:30 am to 5:00 pm in the temp's time zone. Job Requirement
HIPAA Prior Authorization ICD-9/ICD-10 Care Access and Monitoring 40wpm Reach Out to a Recruiter Recruiter Email Phone Srujan R srujan.rontala@collabera.com
Apply Now
Home Search Jobs Job Description
Healthcare Customer Service
Remote: New York, New York, US
Salary Range: 22.00 - 24.00 | Per Hour
Job Code: 364728
End Date: 2025-09-28 Days Left: 10 days, 3 hours left
Apply
Pay Range: $22/hr -$24/hr
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
About the Role: We are looking for individuals to join our Care Access and Monitoring (CAM) team to provide clerical and data entry support for Client Members requiring hospitalization and/or utilization review for healthcare services. This role involves verifying benefits, processing requests, and triaging members to ensure high-quality healthcare services are delivered according to State and Federal requirements. Responsibilities
Provide computer entries of authorization request/provider inquiries by phone, mail, or fax Verify member eligibility and benefits Determine provider contracting status and appropriateness Assign billing codes (ICD-9/ICD-10 and/or CPT/HCPC codes) Verify inpatient hospital census-admits and discharges Respond to authorization requests submitted to CAM via phone, fax, and mail Collaborate with other departments to enhance continuity of care for members Contact physician offices for missing information or additional details as requested Provide excellent customer service for internal and external customers Maintain confidentiality and comply with HIPAA regulations Participate in team meetings and meet productivity standards Education Qualification
Previous healthcare experience preferred Required Skills
Clerical skills Ability to multitask Computer proficiency Attention to detail Ability to learn multiple computer systems Please note that this role is fully remote with no specific location restrictions. The expected schedule is Monday to Friday, 8:30 am to 5:00 pm in the temp's time zone. Job Requirement
HIPAA Prior Authorization ICD-9/ICD-10 Care Access and Monitoring 40wpm Reach Out to a Recruiter Recruiter Email Phone Srujan R srujan.rontala@collabera.com
Apply Now