The Hongkong and Shanghai Hotels, Limited
Front Desk Agent (Overnight)
The Hongkong and Shanghai Hotels, Limited, Beverly Hills, California, United States, 90211
Working alongside the Director of Front Office Operations at The Peninsula Beverly Hills, we are seeking an Overnight Front Office Agent who possesses a genuine warmth and sense of hospitality.
• Work for an award-winning luxury hotel group
• Learn and grow within a diverse multi-outlet property
• Exceptional benefits package
Key Accountabilities • Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards • Act as the primary point of contact for guest inquiries, requests, and issues • Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met
General Requirements • Strong communication skills • Experience in customer service in a luxury hotel or other luxury customer service environment • An open and flexible schedule with the ability to work on the weekends and holidays • Knowledge of Opera system a plus
Benefits we offer: • 100% company-paid medical, dental and vision coverage • Paid time off • Complimentary employee meals • Complimentary car parking (onsite) • Complimentary bicycle parking (onsite) • Bus transit reimbursement • Complimentary uniform laundering • Discounted and complimentary room nights at The Peninsula Hotels • 50% restaurant discount
We are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The pay rate for this position is $29.50 per hour.
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Key Accountabilities • Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards • Act as the primary point of contact for guest inquiries, requests, and issues • Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met
General Requirements • Strong communication skills • Experience in customer service in a luxury hotel or other luxury customer service environment • An open and flexible schedule with the ability to work on the weekends and holidays • Knowledge of Opera system a plus
Benefits we offer: • 100% company-paid medical, dental and vision coverage • Paid time off • Complimentary employee meals • Complimentary car parking (onsite) • Complimentary bicycle parking (onsite) • Bus transit reimbursement • Complimentary uniform laundering • Discounted and complimentary room nights at The Peninsula Hotels • 50% restaurant discount
We are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The pay rate for this position is $29.50 per hour.
FOLLOW US