Inside Sales Representative
Job Category: Account Manager
Rate: $25 USD per hour
Location: Xenia, OH 45385, USA
Description
Job Summary: We are seeking a dynamic and personable Inside Sales Representative to join our team! The ideal candidate has experience or strong interest in roofing products, and is passionate about helping customers find the right solutions. This role is part sales, part customer service, part relationship-builderand 100% essential to our success. If you thrive in a fast-paced environment, love building genuine connections with people, and enjoy working with a product you can stand behind, this is the role for you.
Key Responsibilities: Sales & Customer Relationships
- Proactively generate and follow up on leads for inside sales
- Develop and maintain long-term relationships with contractors, builders, and homeowners
- Visit customer job sites and offices as needed to provide quotes and product guidance
- Identify customer needs and recommend appropriate roofing products and solutions
- Close sales while always prioritizing the customer experience
Customer Service & Front Counter
- Greet walk-in customers with warmth and professionalism
- Assist customers at the front counter with orders, questions, and product selection
- Answer incoming phone calls promptly and knowledgeably
Team Support & Administrative Tasks
- Maintain accurate customer records in our system
- Use computer systems to enter data, check inventory, and manage quotes/orders
- Collaborate with warehouse and delivery teams to ensure timely fulfillment
Qualifications:
- Excellent interpersonal and communication skills
- Comfortable with computers and basic office software
- Proven ability to multitask in a busy environment
- High emotional intelligence and natural charisma
- A genuine interest in helping people and solving problems
Equal Opportunity Employer: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ProfessionalStaffing@surgestaffing.com