Principal Business Analyst Job at City of Minneapolis, MN in Minneapolis

Overview

Salary: $86,912.00 - $119,619.00 Annually

Location: Minneapolis, MN

Job Type: Full-time

Job Number: 2025-00413

Department: Information Technology

Opening Date: 08 / 11 / 2025

Closing Date: 8 / 25 / 2025 11:59 PM Central

FLSA: Exempt

Bargaining Unit: CPE

Position Description

The City of Minneapolis Information Technology department is hiring for two (2) vacancies in the following areas:

• One position will focus on project intake and portfolio coordination (PMO).
• One position will be supporting Enterprise resource planning (ERP) systems.

These positions will act as the bridge between the business and technology teams on large enterprise initiatives, teaming with a project manager and technical leaders to plan and execute City projects.

Work Location: This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.

The City of Minneapolis does not sponsor applicants for work visas.

Job Duties and Responsibilities

Overall Job Duties and Responsibilities

• Act as a liaison between stakeholder, customer, developers, architects, and subject matter experts.
• Assist and take lead where needed with the project managers and customer departments around organizational change management efforts.
• Apply problem solving and critical thinking skills to complex problems.
• Lead efforts to recommend IT solutions by creating or evaluating business practices, workflows, diagrams, culture, products, and objectives, that meet the needs and requirements of the customers, and leverage investments in IT infrastructure, software applications, and people.
• Facilitate sessions that document the 'as is' and / or the 'to be' processes and procedures of business operations and integrate customer provided subject matter expertise.
• Work across the project team including project managers, solution architects, and customer departments to assess, plan, and implement new solutions based on business process analysis, methodologies, and principals.
• Manage the inventory of business processes across the City Enterprise.
• Discover the "why" of a requirement.
• Facilitate testing scenarios to ensure the why of the requirement is met.
• Mentor other business analysts and IT employees around using Business Analyst skills.
• Develop best practices around Business Analyst skill set for the City.
• Assist in Enterprise Architecture planning and execution.

Additional Duties and Responsibilities

IT Project Management Office (PMO) (one position):

• Project Request and Proposal development for project ideas submitted or requested.
• Documentation: Maintain documentation of project proposals, and approval processes, visual roadmap plan.
• Assist the Roadmap Coordination / Facilitation: Ensuring that all projects and programs within the portfolio align with the organization's strategic goals and priorities. This involves regular reviews to confirm alignment and make necessary adjustments.

Enterprise Resource Planning (ERP) Support (one position):

• Act as the expert-level business analysis for City's ERP ecosystems and collaborating with both internal stakeholders and external vendors. Ensure the City fully utilizes the capabilities of its ERP systems.
• Maintain in-depth knowledge of labor laws and compliance regulations relevant to City of Minneapolis, particularly in the areas of human resources, finance, and payroll.
• Maintain a strong understanding of ERP systems configuration, user management, and troubleshooting, as well as with integration amongst other enterprise systems.

Required Qualifications

Minimum Qualifications: Bachelor’s Degree in Business Administration, Computer Science or Public Administration

Minimum Experience: Six (6) or more years of related experience

Equivalency: An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

A resume is required. You must attach an updated resume to your application.

Selection Process

The selection process will consist of one or more of the following steps: a rating of relevant education and experience 100%. It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score 70% on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check

The City has determined that a criminal background check and / or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and / or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Union Representation

This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (CPE). For more information on the terms and conditions of this agreement please visit :

Eligible List Statement

The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two months after it has been established.

Interview Selection

The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities

• Good knowledge of applications used by departments.
• Strong knowledge of business process modeling, business analysis tools and techniques.
• Good knowledge of Systems Query language.
• Strong verbal and written communication skills, good interpersonal skills, and the ability to work effectively in group settings.
• Proficiency in Case Wise-Modeler software, and a good knowledge of Word, Excel, PowerPoint, Access, Outlook and Visio.
• Ability to quickly learn and gain knowledge of customer department business operations.
• Strong written and verbal communication skills and the ability to obtain business requirements for new / and existing reports and procedure changes.
• Good decision making and problem solving skills.
• Ability to multitask, prioritize, and coordinate on multiple projects.
• Excellent analytical, negotiation and presentation skills.

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.

Benefits Summary

Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the

Insurance

Health insurance

Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

Dental insurance

The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

Life insurance

The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.

Paid time off

Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and

Paid parental leave

City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

Retirement

City employees earn a pension and may choose to participate in additional retirement savings programs.

• Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
• Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).

Transportation

Eligible City employees may choose to participate in the following transportation programs:

• Metropass: The program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
• Parking or Van Pool: The City of Minneapolis gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars.

Learning and development

To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine's, and St. Mary's University of Minnesota are available to City employees.

Other perks

Employees can also take advantage of flexible spending accounts, the , health club discounts and more.

Application Details

How did you find out about this position? (Select all that apply)

• Recruiter
• City of Minneapolis website
• City of Minneapolis employee
• City of Minneapolis job interest card
• City of Minneapolis Career Opportunities Bulletin
• Friend or family member
• League of Minnesota Cities website
• Diversityjobs.com website
• Governmentjobs.com website
• website
• Minnesotajobs.com website
• Minnesota Council of Nonprofits Website
• Other website
• LinkedIn
• Twitter
• Facebook
• Other social media site
• Newspaper
• Other media
• College or University
• Community organization
• Job Fair
• Professional association
• Site Visit

Please specify where you heard about this position (e.g., website name, City of Minneapolis employee name, job fair, professional association).

What is your highest level of degree you have successfully completed in Business Administration, Computer Science, Public Administration or equivalent?

• No Degree
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate Degree or higher

How many years of related experience do you have to the posting?

• No Experience
• Less than 2 years
• 2 years but less than 4
• 4 years but less than 6
• 6 years but less than 8
• 8 years but less than 10
• 10 or more years

Do you have 2 or more years of experience as a business analyst with the following ERP systems? (Check all that apply)

• Workday
• UKG (formerly Kronos)
• Oracle Peoplesoft
• Other(s) (please list, in next question)
• No, I do not have experience in the above

If you marked 'Other(s)' to previous question, please indicate what systems :

Do you have 2 or more years of experience with testing efforts in a cross-functional and cross-system environment

• Lead the testing efforts consisting of more than 10 testers
• Lead the development of test artifacts including test data, test cases, and testing process
• Lead the implementation of testing tool and automation
• Coordinate defect resolution with external software support vendors
• No, I do not have experience in the above

Please indicate how many years of experience you have in conducting requirement gathering sessions, including elicit, analyze, and document business and technical requirements.

• No Experience
• Less than 2 years
• 2 years but less than 4
• 4 years but less than 6
• 6 years but less than 8
• 8 years but less than 10
• 10 or more years

Do you have experience working in and / or considerable knowledge of local Government or Public Sector?

How many years experience do you have in translating Payroll / HR / Finance / Union related legal mandates into configurable business rules?

• No Experience
• Less than 1 year
• 1 year but less than 2
• 2 years but less than 3
• 3 years but less than 4
• 4 years but less than 5
• 5 or more years

Which position(s) are you most interested in?

• IT Project Management Office (PMO)
• Enterprise Resource Planning (ERP) Support

Required Question