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Johnstone Supply

Counter /Warehouse Associate -Pueblo, CO

Johnstone Supply, Clovis, New Mexico, United States, 88101

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Job Description

Job Description

About Us We're a growing HVAC wholesaler expanding into Pueblo, CO bringing decades of industry expertise to this community. As we establish our footprint, we're committed to providing contractors and businesses with top-tier products, unmatched support, and a workplace culture that fuels your growth. We pride ourselves on 4 core values - Driven, Creative, Accountable, and Servant. Why You'll Love Working Here: Best-in-class benefits: comprehensive health, dental, vision, 401(k), generous PTO, and more Competitive pay: industry-leading wages plus performance-based incentives Fun, fast-paced environment: collaborate with passionate pros, tackle fresh challenges daily, and celebrate wins together Ready to Grow with Us? If you thrive in a dynamic setting, share our values, and want to help shape a best-in-class wholesale operation from the ground up, we'd love to hear from you. Let's build something great-together. Job Summary: We are seeking a dependable, detail-oriented

Counter/Warehouse Associate

to support our HVAC wholesale operations. This hybrid position plays a critical role in both customer-facing sales support and back-end warehouse logistics. The ideal candidate has strong organizational skills, a customer-first mindset, and experience with inventory and order processing systems. Key Responsibilities: Sales Counter / Customer Service: Greet and assist walk-in and call-in customers in a professional, courteous manner. Generate new and repeat sales

by providing accurate product and technical information. Upsell and cross-sell products

to maximize sales opportunities and enhance customer satisfaction. Process customer transactions

including orders, quotes, returns, and special requests through POS or ERP system. Communicate availability, pricing, promotions, and delivery status with customers. Work with contractors, technicians, and internal team members to fulfill product needs. Order Fulfillment / Inventory Handling: Accurately pick products

for counter, phone, and online sales orders using a

barcoded inventory system . Stage, pack, and

process outbound shipments

for delivery or pickup. Inspect incoming freight

for accuracy and damage; document and report discrepancies. Load delivery and transfer trucks

using a

forklift, pallet jack, or hand truck

in a safe and efficient manner. Perform periodic cycle counts

to maintain inventory accuracy. Assist with receiving and stocking incoming inventory in the warehouse. Keep warehouse and counter area clean, organized, and in compliance with safety protocols. Qualifications: High school diploma or equivalent. Prior experience in HVAC, plumbing, electrical, or building supply distribution is preferred. Basic knowledge of HVAC systems, parts, and tools is a plus. Experience with barcode scanning and warehouse management systems is highly desirable. Forklift certification or ability to obtain one (company provided). Must be able to frequently lift over 50 lbs.

and perform physically demanding tasks. Excellent customer service and communication skills. Team player with a strong work ethic and attention to detail. Working Conditions: Combination of indoor counter environment and warehouse work. Frequent lifting, bending, standing, and walking throughout the shift. Must be able to frequently lift over 50 lbs. safely

using proper techniques and/or equipment. Exposure to varying temperatures depending on season and warehouse conditions. Occasional overtime based on business needs. Pay Range:

$18+ DOE We have a robust benefits package including: We offer a variety of options for

medical coverage

so you can pick the plan that works best for you! Dental Vision 401k- after 1 year of employment, we offer a 3% non-elective contribution with immediate vesting. 3 weeks paid PTO

within the first year of employment! Paid holidays (including half-day New Year's Eve and Christmas Eve) HSA options Life insurance /AD&D Insurance Long-term disability insurance