Collabera is hiring: Customer Service in South Jordan
Collabera, South Jordan, UT, United States, 84095
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes the true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
- Client Facing Service Professionals handle incoming phone calls regarding various service inquiries on bank accounts. Calls must be responded to with a high degree of accuracy and efficiency, consistently meeting key department performance metrics.
- Functional support areas include Cash Management products and services, Online (client website), Mobile app, and general account or financial-related inquiries.
- Experience in Debit/Credit Card/Retail bank servicing is a plus. Candidates may be eligible for transition to the Client’s Card Servicing team after four months of experience in a client-facing environment.
- Ability to contribute in a fast-paced, team-oriented environment.
- Aptitude to multi-task and adapt quickly to changes in a busy financial service center.