Overview
Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across North America, Europe and Latin America. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world. Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical. Prodapt designs, configures, and operates solutions across their digital landscape, network infrastructure, and business operations - and craft experiences that delight their customers. Today, Prodapt’s clients connect 1.1 billion people and 5.4 billion devices, and are among the largest telecom, media, and internet firms in the world. Prodapt works with Google, Amazon, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A “Great Place To WorkCertified” company, Prodapt employs over 6,000 technology and domain experts in 30+ countries across North America, Latin America, Europe, Africa, and Asia. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 30,000 people across 80+ locations globally.
We\'re looking for a skilled Data Analyst with 8+ years of experience to join our team and drive data-informed decisions within our telecommunications business in Irving, Texas or Tampa, Florida. You will be responsible for turning large, complex datasets into actionable insights that improve our network performance, enhance customer experience, and optimize business operations. This role requires a blend of technical expertise, analytical thinking, and a passion for problem-solving.
Responsibilities
- Data Analysis & Insights: Conduct comprehensive analysis of large-scale telecom data (e.g., call detail records, network logs, customer usage patterns) to identify trends, opportunities, and risks.
- Visualization & Reporting: Design and build insightful dashboards and visualizations using tools like Tableau, Power BI, or Looker to communicate findings to stakeholders across the organization.
- Data Extraction & Transformation: Write complex SQL queries to extract and manipulate data from various sources, including our data warehouse.
- Programming & Automation: Use Python (Pandas, NumPy) to clean, transform, and analyze data, as well as to automate repetitive data-related tasks.
- Big Data Handling: Work with large volumes of data on a daily basis, ensuring data integrity and efficiency in analysis.
- Geospatial Analysis: Utilize geolocation data to analyze network coverage, customer movement, and optimize cell tower placement.
- Cloud Environment: Leverage GCP (Google Cloud Platform) services, particularly BigQuery, for data storage and analysis.
Requirements
- Proven experience as a Data Analyst with 8+ years experience or in a similar role.
- Strong proficiency in SQL for data extraction and manipulation.
- Expertise in Python for data analysis (Pandas, NumPy).
- Experience with data visualization and dashboarding tools (e.g., Tableau, Power BI).
- Demonstrated experience handling and analyzing large-volume datasets.
- Familiarity with big data environments and GCP services, especially BigQuery.
- Excellent problem-solving skills and the ability to generate meaningful insights from data.
- Strong communication skills with the ability to present complex findings clearly.
- Bachelors degree in Computer Science, engineering or equivalent.
Preferred Qualifications
- Prior experience with telecom data.
- Experience with geolocation data and geospatial analysis.
- Familiarity with other GCP services like Dataflow, Cloud Storage, or Vertex AI.