Diaz Anselmo & Assoc. PA
Client Performance Analyst
Diaz Anselmo & Assoc. PA, Fort Lauderdale, Florida, United States, 33317
Job Description
Job Description Salary: Client Performance Analyst Location: Plantation, FL (On-Site) Full-Time: MondayFriday Industry: Real Estate Law | Foreclosure | Bankruptcy | Creditor Rights
About the Role Our Plantation-based law firm is seeking a Client Performance Analyst with experience in real estate law, foreclosure, bankruptcy, or mortgage servicing. In this role, you'll work directly with clients, attorneys, and internal teams to ensure performance tracking, compliance with timelines, and strong communication.
This is a fast-paced, high-volume environment that requires attention to detail, strong organizational skills, and knowledge of client reporting tools and legal case processes.
Key Responsibilities Communicate with clients daily via phone, email, and client portals Manage client scorecards, reporting, and escalation processes Track and report file status and workflow progress Support audits, case reviews, and compliance requirements Draft case chronologies and assist with performance metrics Collaborate with attorneys and operations to meet deadlines Administer client alerts, timelines, and industry-specific requirements
What We're Looking For 2+ years of experience in foreclosure, bankruptcy, real estate law, or mortgage servicing Knowledge of Fannie Mae, Freddie Mac, FHA, and regulatory timelines Proficient in Microsoft Office, Perfect Practice, and client platforms like ICE, Tempo, ADR, DRA Strong written and verbal communication Organized, detail-oriented, and deadline-driven Ability to work independently and with cross-functional teams
Bonus Points For Experience with client scorecards and performance analytics Familiarity with judicial and non-judicial foreclosure processes Working knowledge of audit and compliance reporting in legal or financial environments
Benefits Competitive salary Health, dental, and vision insurance 401(k) with company match Paid holidays and time off Professional development and career growth opportunities
Apply now if you're ready to bring your mortgage servicing, legal operations, or foreclosure experience to a growing team dedicated to high-quality client service.
Job Description Salary: Client Performance Analyst Location: Plantation, FL (On-Site) Full-Time: MondayFriday Industry: Real Estate Law | Foreclosure | Bankruptcy | Creditor Rights
About the Role Our Plantation-based law firm is seeking a Client Performance Analyst with experience in real estate law, foreclosure, bankruptcy, or mortgage servicing. In this role, you'll work directly with clients, attorneys, and internal teams to ensure performance tracking, compliance with timelines, and strong communication.
This is a fast-paced, high-volume environment that requires attention to detail, strong organizational skills, and knowledge of client reporting tools and legal case processes.
Key Responsibilities Communicate with clients daily via phone, email, and client portals Manage client scorecards, reporting, and escalation processes Track and report file status and workflow progress Support audits, case reviews, and compliance requirements Draft case chronologies and assist with performance metrics Collaborate with attorneys and operations to meet deadlines Administer client alerts, timelines, and industry-specific requirements
What We're Looking For 2+ years of experience in foreclosure, bankruptcy, real estate law, or mortgage servicing Knowledge of Fannie Mae, Freddie Mac, FHA, and regulatory timelines Proficient in Microsoft Office, Perfect Practice, and client platforms like ICE, Tempo, ADR, DRA Strong written and verbal communication Organized, detail-oriented, and deadline-driven Ability to work independently and with cross-functional teams
Bonus Points For Experience with client scorecards and performance analytics Familiarity with judicial and non-judicial foreclosure processes Working knowledge of audit and compliance reporting in legal or financial environments
Benefits Competitive salary Health, dental, and vision insurance 401(k) with company match Paid holidays and time off Professional development and career growth opportunities
Apply now if you're ready to bring your mortgage servicing, legal operations, or foreclosure experience to a growing team dedicated to high-quality client service.