Universal Windows Direct
Overview
Universal Windows Direct
- Window Field Technician The Field Technician will measure, install and test products and provide customers with instructions on the proper usage of the product. The Field Technician will travel to our customers' homes or businesses to perform repairs and routine maintenance. The Field Technician should have excellent technical and mechanical skills and have experience with basic hand tools, diagnostic tools, and should be physically fit to lift heavy equipment. Responsibilities
Conduct routine inspections and provide accurate measurements of doors and windows. Provide timely and quality repairs of customers' products including, but not limited to, screen installation, sash replacement, glass replacement, hardware replacement, and seal repairs. Provide accurate measurements of doors and windows. Coordinate required return visits; convey needed services, materials, and labor. Perform post-installation inspections. Anticipate obstacles that could impact customer expectations, job costs and/or code performance; recommend solutions. Promote the company's services. Maintain and update technical and mechanical skills. Qualifications
An Associate degree or technical certification in the industry. Previous experience servicing windows and doors. Previous experience in exterior replacement products. Valid Drivers License and driving record acceptable to insurance company. Additional Requirements
Ability to work independently and as a team. Manage overtime on service calls with patience and thoroughness. Excellent customer service and communication skills. Ability to diagnose and solve problems based on customers' non-technical descriptions. Strong working knowledge of equipment and tools used in the industry. Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently. Travel within radius of UWD locations. Experience
Window/Door Installation or repair: 1 year (Required) License/Certification
Driver's License (Required) UWD is an Equal Employment Opportunity Employer #J-18808-Ljbffr
Universal Windows Direct
- Window Field Technician The Field Technician will measure, install and test products and provide customers with instructions on the proper usage of the product. The Field Technician will travel to our customers' homes or businesses to perform repairs and routine maintenance. The Field Technician should have excellent technical and mechanical skills and have experience with basic hand tools, diagnostic tools, and should be physically fit to lift heavy equipment. Responsibilities
Conduct routine inspections and provide accurate measurements of doors and windows. Provide timely and quality repairs of customers' products including, but not limited to, screen installation, sash replacement, glass replacement, hardware replacement, and seal repairs. Provide accurate measurements of doors and windows. Coordinate required return visits; convey needed services, materials, and labor. Perform post-installation inspections. Anticipate obstacles that could impact customer expectations, job costs and/or code performance; recommend solutions. Promote the company's services. Maintain and update technical and mechanical skills. Qualifications
An Associate degree or technical certification in the industry. Previous experience servicing windows and doors. Previous experience in exterior replacement products. Valid Drivers License and driving record acceptable to insurance company. Additional Requirements
Ability to work independently and as a team. Manage overtime on service calls with patience and thoroughness. Excellent customer service and communication skills. Ability to diagnose and solve problems based on customers' non-technical descriptions. Strong working knowledge of equipment and tools used in the industry. Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently. Travel within radius of UWD locations. Experience
Window/Door Installation or repair: 1 year (Required) License/Certification
Driver's License (Required) UWD is an Equal Employment Opportunity Employer #J-18808-Ljbffr