Kansas City University
Enrollment and Academic Records Coordinator
Kansas City University, Joplin, Missouri, United States, 64804
Job Title: Enrollment And Academic Records Coordinator
The Enrollment and Academic Records Coordinator performs complex work in administering processes and providing services related to student academic records, registration, class scheduling, enforcement of academic regulations, FERPA compliance, and international student management. The Coordinator modifies, updates, and interprets student information in several systems, applies academic regulations to a variety of situations, performs complex calculations, and investigates and resolves reported errors in academic records. The Coordinator supports other Registrar Office personnel in all areas of responsibility for the unit. Essential Duties and Responsibilities: Provides effective customer service by having a thorough understanding of applicable academic regulations, rules, laws, policies, and procedures related to registrar functions and applying that knowledge to the provision of information, problem solving, and information processing. Responsible for receiving, processing and maintaining academic records and student information associated with enrollment activities in a higher education institution. Abides by all FERPA regulations. Follows policies and procedures that ensure that student and class record data is entered, processed, utilized, and stored properly both internally and externally. Processes documentation, such as grade reports, academic transcripts, honors list, probation and suspension lists, transfer work, course changes, etc. Assists with student enrollment and class scheduling. Manages and/or facilitates the grade entry process while interfacing with faculty and departments to ensure grades are accurately entered and maintained in the student information system. Coordinates Student and Exchange Visitor Information System (SEVIS) documentation and verification for F-1 visa international students, serving as a Designated School Official (DSO). Coordinates annual authorization communication to students for VSLO transcripts. Assists in the management of the Electronic Residency Application System (ERAS) process, along with other medical education online processes (FSMB, NBME, NBOME, etc.). Maintains active and inactive student files in electronic document management system. Supports processing of official student transcript requests and enrollment verifications as well as all other student requests for release of data to external licensing boards and agencies. Assists with incoming phone calls and e-mails to Registrar's Office. Performs general office duties as needed, i.e., ordering supplies, responding to correspondence, making copies, communicating messages to other staff and filing. Works collaboratively with all members of the Registrar team to ensure that the student information system is utilized efficiently and productively. Assists with the development and administration of Registrar protocols and communications, and partners with the University's web team to ensure quality product. Supports, encourages, and seeks out professional development to optimize performance in accord with supervisor. Represents the department and the University favorably and in accordance with established Core Values and expectations. Performs other duties as assigned or directed to meet the goals and objectives of the organization. Works under minimal supervision. Qualifications: Associates degree with two years' prior experience in higher education or bachelor's degree. At least 3 years of office clerical experience. Good customer service and interpersonal skills, with ability to handle calls and face-to-face inquiries in a friendly and professional manner. Strong written and verbal communication skills. Good computer literacy in the use of personal computers and/or mainframe computers is required and includes keyboarding ability and proficiency with Microsoft Office or comparable application suites. Ability to operate electronic, photocopier or other standard office machines, maintain complex filing systems and records, and make complex arithmetic calculations and reconcile records. Ability to regularly interface with, train, and review/audit the work of others. Preferred Qualifications: Experience working with international students. Ability to administer complex processes and engage in independent decision-making. Equal Opportunity Employer KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law. Annual Security Report KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Thank you for your interest in a career at KCU!
The Enrollment and Academic Records Coordinator performs complex work in administering processes and providing services related to student academic records, registration, class scheduling, enforcement of academic regulations, FERPA compliance, and international student management. The Coordinator modifies, updates, and interprets student information in several systems, applies academic regulations to a variety of situations, performs complex calculations, and investigates and resolves reported errors in academic records. The Coordinator supports other Registrar Office personnel in all areas of responsibility for the unit. Essential Duties and Responsibilities: Provides effective customer service by having a thorough understanding of applicable academic regulations, rules, laws, policies, and procedures related to registrar functions and applying that knowledge to the provision of information, problem solving, and information processing. Responsible for receiving, processing and maintaining academic records and student information associated with enrollment activities in a higher education institution. Abides by all FERPA regulations. Follows policies and procedures that ensure that student and class record data is entered, processed, utilized, and stored properly both internally and externally. Processes documentation, such as grade reports, academic transcripts, honors list, probation and suspension lists, transfer work, course changes, etc. Assists with student enrollment and class scheduling. Manages and/or facilitates the grade entry process while interfacing with faculty and departments to ensure grades are accurately entered and maintained in the student information system. Coordinates Student and Exchange Visitor Information System (SEVIS) documentation and verification for F-1 visa international students, serving as a Designated School Official (DSO). Coordinates annual authorization communication to students for VSLO transcripts. Assists in the management of the Electronic Residency Application System (ERAS) process, along with other medical education online processes (FSMB, NBME, NBOME, etc.). Maintains active and inactive student files in electronic document management system. Supports processing of official student transcript requests and enrollment verifications as well as all other student requests for release of data to external licensing boards and agencies. Assists with incoming phone calls and e-mails to Registrar's Office. Performs general office duties as needed, i.e., ordering supplies, responding to correspondence, making copies, communicating messages to other staff and filing. Works collaboratively with all members of the Registrar team to ensure that the student information system is utilized efficiently and productively. Assists with the development and administration of Registrar protocols and communications, and partners with the University's web team to ensure quality product. Supports, encourages, and seeks out professional development to optimize performance in accord with supervisor. Represents the department and the University favorably and in accordance with established Core Values and expectations. Performs other duties as assigned or directed to meet the goals and objectives of the organization. Works under minimal supervision. Qualifications: Associates degree with two years' prior experience in higher education or bachelor's degree. At least 3 years of office clerical experience. Good customer service and interpersonal skills, with ability to handle calls and face-to-face inquiries in a friendly and professional manner. Strong written and verbal communication skills. Good computer literacy in the use of personal computers and/or mainframe computers is required and includes keyboarding ability and proficiency with Microsoft Office or comparable application suites. Ability to operate electronic, photocopier or other standard office machines, maintain complex filing systems and records, and make complex arithmetic calculations and reconcile records. Ability to regularly interface with, train, and review/audit the work of others. Preferred Qualifications: Experience working with international students. Ability to administer complex processes and engage in independent decision-making. Equal Opportunity Employer KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law. Annual Security Report KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Thank you for your interest in a career at KCU!