HealthCare Support
Remote Customer Care Rep - Tennessee
HealthCare Support is actively seeking an
Remote Customer Care Rep - Tennessee
to fill an opening with a
leading pharmaceutical organization serving the Medicare population.
Daily Responsibilities for Remote Customer Care Rep - Tennessee: In this role, you will be assisting members with their pharmacy benefit plans via incoming phone calls.
You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options.
You will have the opportunity to service a variety of clients and call types as our business is every changing and evolving.Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. Location:
Remote (must reside in TN) Length:
6 month Right to Hire Contract Schedule:
All schedules will be M-F, post training contingents will transition to M-F with hours that they agree upon with the business. Shift Options:
7:00am-3:30pm 8:00am-4:30pm 10:00am-6:30pm 11:15am-7:45pm
Required Qualifications for On site Pharmacy Technician:
1 year experience working in a call center/ customer service support role (healthcare highly preferred) Computer proficiency in Windows-based applications - will use dual monitors and many systems Must have empathy / good soft skills High School Diploma or equivalent experience
Preferred Qualifications for On site Pharmacy Technician:
Associates degree or equivalent experience Ability to problem solve in a positive, productive manner Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life Reliability and compliance with scheduling standards Ability to exhibit patience and empathy and express assurance and confidence Strong customer service skills, including courteous telephone etiquette and professionalism Strong oral, interpersonal and communication skills 6+ months of healthcare experience
Benefits for On site Pharmacy Technician:
Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to Investment Accounts Career and educational tools within our Ingenovis ACT (Advocacy) Program
Pay Details: $19.00 per hour
Interested in being considered? If you are interested in applying to this position, please click Apply Now for immediate consideration.
For additional consideration, please email a copy of your resume to alex.geller@healthcaresupport.com with your phone number, the Job Title and location, and our recruiters will reach out. Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
HealthCare Support is actively seeking an
Remote Customer Care Rep - Tennessee
to fill an opening with a
leading pharmaceutical organization serving the Medicare population.
Daily Responsibilities for Remote Customer Care Rep - Tennessee: In this role, you will be assisting members with their pharmacy benefit plans via incoming phone calls.
You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options.
You will have the opportunity to service a variety of clients and call types as our business is every changing and evolving.Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. Location:
Remote (must reside in TN) Length:
6 month Right to Hire Contract Schedule:
All schedules will be M-F, post training contingents will transition to M-F with hours that they agree upon with the business. Shift Options:
7:00am-3:30pm 8:00am-4:30pm 10:00am-6:30pm 11:15am-7:45pm
Required Qualifications for On site Pharmacy Technician:
1 year experience working in a call center/ customer service support role (healthcare highly preferred) Computer proficiency in Windows-based applications - will use dual monitors and many systems Must have empathy / good soft skills High School Diploma or equivalent experience
Preferred Qualifications for On site Pharmacy Technician:
Associates degree or equivalent experience Ability to problem solve in a positive, productive manner Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life Reliability and compliance with scheduling standards Ability to exhibit patience and empathy and express assurance and confidence Strong customer service skills, including courteous telephone etiquette and professionalism Strong oral, interpersonal and communication skills 6+ months of healthcare experience
Benefits for On site Pharmacy Technician:
Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to Investment Accounts Career and educational tools within our Ingenovis ACT (Advocacy) Program
Pay Details: $19.00 per hour
Interested in being considered? If you are interested in applying to this position, please click Apply Now for immediate consideration.
For additional consideration, please email a copy of your resume to alex.geller@healthcaresupport.com with your phone number, the Job Title and location, and our recruiters will reach out. Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.