Veterans Staffing
Patient Access Representative - Patient Access - Full Time Days
Veterans Staffing, Mason City, Iowa, United States, 50401
Patient Registration Representative
Position Purpose: The Patient Registration Representative greets patients/family members and obtains and verifies demographic, clinical, financial, and insurance information in the process of registering patients for service delivery. The incumbent will be expected to enhance the patient experience throughout all patient interactions. What You Will Do: Registers patients into the EPIC system to create encounters for radiology procedure and orders radiology procedures in RadNet Information System. Responsible for validating/obtaining and entering demographic, clinical, financial, and insurance information into the patient accounting system by interviewing the patient, family member and/or guarantor. Prepares patient estimate and informs patient/guarantor of their liabilities and collects appropriate patient liabilities, including co-payments, co-insurances, deductibles, deposits, and outstanding balances. Obtains signed physician orders for all tests and procedures from physicians/offices. Prepares identification bracelets and patient ID labels. Obtains/scans patient/guarantor signatures on required forms. Hours/Schedule: Full Time - Day Shift 8:30am - 5:00pm Minimum Qualifications: Education: High school diploma required. At minimum six months post high school education preferred. Experience: Past work experience of at least 1 year within a healthcare provider and/or payer environment, performing patient access and/or customer services activities are preferred. Special Skills and Competencies: Annual assessment of competency is completed every year. Must be able to read, write and/or speak English. Computer/PC experience/skills are required. Typing (40 words per minute) or data entry (50-60 keystrokes per minute) preferred. Knowledge of medical terminology desired. Excellent communication skills verbal & written, interpersonal skills are necessary in dealing with internal and external customers. Position Highlights and Benefits: Education Assistance offered Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater Competitive wages; including weekend and night differentials Generous paid time off program Retirement Savings program with employer match starting on Day 1 Ministry/Facility Information: MercyOne North Iowa Medical Center provides expert health care to 15 counties. MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000. With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region. MercyOne Medical Group
North Iowa is part of Iowa's largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine, and specialty clinics. About The Job: The Patient Registration Representative registers patients into the HealthQuest system to create encounters for radiology procedure and orders radiology procedures in RadNet Information System. Our Commitment: Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Position Purpose: The Patient Registration Representative greets patients/family members and obtains and verifies demographic, clinical, financial, and insurance information in the process of registering patients for service delivery. The incumbent will be expected to enhance the patient experience throughout all patient interactions. What You Will Do: Registers patients into the EPIC system to create encounters for radiology procedure and orders radiology procedures in RadNet Information System. Responsible for validating/obtaining and entering demographic, clinical, financial, and insurance information into the patient accounting system by interviewing the patient, family member and/or guarantor. Prepares patient estimate and informs patient/guarantor of their liabilities and collects appropriate patient liabilities, including co-payments, co-insurances, deductibles, deposits, and outstanding balances. Obtains signed physician orders for all tests and procedures from physicians/offices. Prepares identification bracelets and patient ID labels. Obtains/scans patient/guarantor signatures on required forms. Hours/Schedule: Full Time - Day Shift 8:30am - 5:00pm Minimum Qualifications: Education: High school diploma required. At minimum six months post high school education preferred. Experience: Past work experience of at least 1 year within a healthcare provider and/or payer environment, performing patient access and/or customer services activities are preferred. Special Skills and Competencies: Annual assessment of competency is completed every year. Must be able to read, write and/or speak English. Computer/PC experience/skills are required. Typing (40 words per minute) or data entry (50-60 keystrokes per minute) preferred. Knowledge of medical terminology desired. Excellent communication skills verbal & written, interpersonal skills are necessary in dealing with internal and external customers. Position Highlights and Benefits: Education Assistance offered Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater Competitive wages; including weekend and night differentials Generous paid time off program Retirement Savings program with employer match starting on Day 1 Ministry/Facility Information: MercyOne North Iowa Medical Center provides expert health care to 15 counties. MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000. With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region. MercyOne Medical Group
North Iowa is part of Iowa's largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine, and specialty clinics. About The Job: The Patient Registration Representative registers patients into the HealthQuest system to create encounters for radiology procedure and orders radiology procedures in RadNet Information System. Our Commitment: Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.