Dexian is hiring: Business Data Analyst in San Francisco

Key Responsibilities

• Analyze business processes to identify opportunities for automation.
• Work closely with stakeholders to gather requirements and document business needs.
• Design and implement workflows using ServiceNow.
• Collaborate with developers to automate identified processes.
• Conduct testing and validation of automated solutions.
• Provide training and support to end-users on new systems.
• Monitor and report on the performance of automated processes.
• Work with Product Owners to convert customer requirements into product features and stories.

Required Experience

• Minimum of 5 years of experience as a Business Systems Analyst.
• Proven experience in creating and managing workflows using ServiceNow.
• Experience in identifying and automating manual processes.
• Experience converting customer requirements into product features and stories.
• Familiarity with cloud technologies, AWS Services and cloud data security
• Solid understanding of data lifecycle management, data mesh, data movement, data governance, data catalog, data lake, data AI analytics, data analytics workbench, data access management, data visualization, and reporting.