VitalSkin Dermatology
Patient Service Representative - Urbana
VitalSkin Dermatology, Urbana, Illinois, United States, 61801
Job Description
Job Description
Patient Service Representative |
Primarily Urbana, with occasional travel to Decatur & Mattoon VitalSkin Dermatology
is seeking a detail-oriented, customer-focused
Patient Service Representative
to join our growing team. This role is ideal for someone with strong medical front office (administrative) experience who thrives in a fast-paced healthcare setting and is comfortable traveling between offices as needed. Full-time, On-site |
Flexibility Required:
Hours may vary based on surgical schedules |
Comp : $17-$19/hour (depending on experience) Key Responsibilities
Greet patients and provide a superior front-office experience Schedule appointments, verify insurance, and process prior authorizations Register new patients and assist with forms and consents Collect and record payments, update demographic and financial data Maintain accurate records and ensure HIPAA compliance Support daily administrative tasks including check-in/out, phone triage, and correspondence Travel to Decatur regularly for training and coverage; occasional travel to Mattoon Adjust work hours based on surgical schedules — flexibility is essential Required Qualifications:
High school diploma or equivalent 2+ years of customer service experience Strong written and verbal communication skills Proficiency in office systems and software (word processing, spreadsheets, EMR) Ability to manage multiple tasks and maintain professionalism under pressure Preferred Qualifications: 2+ years in a dermatology or healthcare office Familiarity with Medicare, Medicaid, and commercial insurance Experience with patient scheduling and prior authorizations Why VitalSkin?
We are a growing dermatology company with multiple Midwest locations. We offer:
Competitive, merit-based pay On-the-job training and hands-on patient experience Medical, dental, and vision insurance 401(k) retirement plan and voluntary benefits Paid time off (vacation, holidays, sick time) At VitalSkin, we live by our
core values : Have fun. Be a team. Be resilient. Be accountable. Be courageous. Be entrepreneurial.
Job Description
Patient Service Representative |
Primarily Urbana, with occasional travel to Decatur & Mattoon VitalSkin Dermatology
is seeking a detail-oriented, customer-focused
Patient Service Representative
to join our growing team. This role is ideal for someone with strong medical front office (administrative) experience who thrives in a fast-paced healthcare setting and is comfortable traveling between offices as needed. Full-time, On-site |
Flexibility Required:
Hours may vary based on surgical schedules |
Comp : $17-$19/hour (depending on experience) Key Responsibilities
Greet patients and provide a superior front-office experience Schedule appointments, verify insurance, and process prior authorizations Register new patients and assist with forms and consents Collect and record payments, update demographic and financial data Maintain accurate records and ensure HIPAA compliance Support daily administrative tasks including check-in/out, phone triage, and correspondence Travel to Decatur regularly for training and coverage; occasional travel to Mattoon Adjust work hours based on surgical schedules — flexibility is essential Required Qualifications:
High school diploma or equivalent 2+ years of customer service experience Strong written and verbal communication skills Proficiency in office systems and software (word processing, spreadsheets, EMR) Ability to manage multiple tasks and maintain professionalism under pressure Preferred Qualifications: 2+ years in a dermatology or healthcare office Familiarity with Medicare, Medicaid, and commercial insurance Experience with patient scheduling and prior authorizations Why VitalSkin?
We are a growing dermatology company with multiple Midwest locations. We offer:
Competitive, merit-based pay On-the-job training and hands-on patient experience Medical, dental, and vision insurance 401(k) retirement plan and voluntary benefits Paid time off (vacation, holidays, sick time) At VitalSkin, we live by our
core values : Have fun. Be a team. Be resilient. Be accountable. Be courageous. Be entrepreneurial.