The Spring Shelter, Inc.
Guest Advocate - 12pm-8pm Saturday thru Wednesday
The Spring Shelter, Inc., Tulsa, Oklahoma, United States, 74145
The Spring
is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking. We offer a safe home and supportive services that assist survivors and their children on their journey out of abuse.
The
Guest Advocate
is responsible for carrying assigned caseload and assisting victim/survivors of domestic and sexual violence, human trafficking and stalking within the shelter program through advocacy, case management services, providing referrals and resources specific to guests. Assist with the daily operations of the shelter, including intake and care of guests, ensuring smooth execution of routine responsibilities and procedures and supporting staff and volunteers.
DUTIES AND RESPONSIBILITIES:
Manage caseload of participants/and families, partnering with each to identify goals, develop plans, and coordinate access to appropriate services and resources for successful completion of program
Answer calls on the crisis line and provide crisis intervention information, safety planning and advocacy to caller; complete required intake documentation
Assist with daily operations and upkeep of the shelter to ensure safe and welcoming environment for guests, volunteers and staff.
Deliver trauma informed crisis intervention services, offer immediate support, respond promptly to crisis situations, and connect guests to appropriate resources as needed
Familiarize guests and their children with the shelter and ensure their initial needs are met
Document/chart all information regarding crisis calls and direct services as required by policy and procedure
Advocate with community resources to enhance continuity, accessibility, and accountability of services
Assist in creating a positive cultural environment of personal leadership, communication and teamwork within the shelter and throughout the organization
Be available for emergencies and respond appropriately
EXPERIENCE:
High School Diploma or equivalent
Associate or Bachelor's degree in social work, counseling, psychology or related field preferred
Experience in domestic violence or sexual assault field, volunteer experience or related experience is suggested
QUALIFICATIONS:
Able to successfully handle multiple demands and perform effectively despite changing priorities
One year experience in social services preferred
Must be able to sign The Spring's Statement of Faith
Must have valid Oklahoma driver's license
Ability to work an occasional night and weekend shift as required
KNOWLEDGE, ABILITIES AND SKILLS:
Willing and able to develop relationships with guests and their children within professional boundaries
Commitment to maintaining client confidentiality and ethical standards
Willing and able to work both independently and as a team member
Computer experience required. Proficiency with Microsoft Office Suite
Excellent attention to detail
Maintain boundaries, both professional and personal
The Spring is committed to providing a benefits package that strives to meet the needs of its employees and their dependents. Full time employees receive medical, dental and vision, 401(k), paid time off and holidays.
The Spring is proud to be an equal opportunity employer
Male/Female/Disabled/Veteran Must be able to pass a 7-year background check. Any job offer will be based on the results of the background testing. A felony does not automatically exclude you from consideration.
is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking. We offer a safe home and supportive services that assist survivors and their children on their journey out of abuse.
The
Guest Advocate
is responsible for carrying assigned caseload and assisting victim/survivors of domestic and sexual violence, human trafficking and stalking within the shelter program through advocacy, case management services, providing referrals and resources specific to guests. Assist with the daily operations of the shelter, including intake and care of guests, ensuring smooth execution of routine responsibilities and procedures and supporting staff and volunteers.
DUTIES AND RESPONSIBILITIES:
Manage caseload of participants/and families, partnering with each to identify goals, develop plans, and coordinate access to appropriate services and resources for successful completion of program
Answer calls on the crisis line and provide crisis intervention information, safety planning and advocacy to caller; complete required intake documentation
Assist with daily operations and upkeep of the shelter to ensure safe and welcoming environment for guests, volunteers and staff.
Deliver trauma informed crisis intervention services, offer immediate support, respond promptly to crisis situations, and connect guests to appropriate resources as needed
Familiarize guests and their children with the shelter and ensure their initial needs are met
Document/chart all information regarding crisis calls and direct services as required by policy and procedure
Advocate with community resources to enhance continuity, accessibility, and accountability of services
Assist in creating a positive cultural environment of personal leadership, communication and teamwork within the shelter and throughout the organization
Be available for emergencies and respond appropriately
EXPERIENCE:
High School Diploma or equivalent
Associate or Bachelor's degree in social work, counseling, psychology or related field preferred
Experience in domestic violence or sexual assault field, volunteer experience or related experience is suggested
QUALIFICATIONS:
Able to successfully handle multiple demands and perform effectively despite changing priorities
One year experience in social services preferred
Must be able to sign The Spring's Statement of Faith
Must have valid Oklahoma driver's license
Ability to work an occasional night and weekend shift as required
KNOWLEDGE, ABILITIES AND SKILLS:
Willing and able to develop relationships with guests and their children within professional boundaries
Commitment to maintaining client confidentiality and ethical standards
Willing and able to work both independently and as a team member
Computer experience required. Proficiency with Microsoft Office Suite
Excellent attention to detail
Maintain boundaries, both professional and personal
The Spring is committed to providing a benefits package that strives to meet the needs of its employees and their dependents. Full time employees receive medical, dental and vision, 401(k), paid time off and holidays.
The Spring is proud to be an equal opportunity employer
Male/Female/Disabled/Veteran Must be able to pass a 7-year background check. Any job offer will be based on the results of the background testing. A felony does not automatically exclude you from consideration.