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Aston Carter

AR / Collections Specialist

Aston Carter, Saint Louis, Missouri, United States, 63105

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Accounts Receivable / Collections Analyst

We are seeking a detail-oriented and collaborative Accounts Receivable Analyst to join our Shared Services team. This role is integral to optimizing AR processes, supporting collections efforts, and ensuring accurate and timely billing. The ideal candidate is proactive, adaptable, and thrives in a fast-paced, high-volume environment. Key Responsibilities

Engage with customers to obtain remittance information and resolve discrepancies to ensure accurate payment application. Navigate customer portals to address issues related to missing, declined, or pending invoices and credits. Build and maintain strong client relationships by following up on past-due accounts and coordinating with internal teams to resolve outstanding issues. Manage shared AR inboxes, including responding to inquiries, issuing statements and receipts, and resolving complaints. Oversee billing activities related to field service, equipment, and parts. Support collections in alignment with established procedures. Assist with progress billing and monitor equipment delivery status. Contribute to process improvement initiatives and collaborate cross-functionally within the AR team. Required Skills & Experience

35 years of experience in accounts receivable, collections, or a related field. Strong analytical, research, and problem-solving abilities. Proficiency in Microsoft Office Suite, particularly Excel. Experience with ERP systems such as Mapics or Visual. Comfortable communicating with customers via phone and email. High level of accuracy, efficiency, and attention to detail. Commitment to continuous learning and professional development. Preferred Qualifications

Bilingual in Spanish (preferred). Strong team player with a collaborative mindset and willingness to support across business units. Ability to adapt to changing priorities and assist in various AR functions as needed. Excellent communication and customer service skills. Experience supporting internal audits related to billing, credit, and collections. Proven track record of identifying and implementing process improvements. Goal-oriented with a focus on reducing outstanding receivables. Pay and Benefits The pay range for this position is $27.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Clayton, MO. Application Deadline This position is anticipated to close on Oct 2, 2025.