Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Technical Customer Service Advisor
Remote (US)
$17.31 per hour + Performance-Based Bonuses
Full Time Schedules between 7am CST - 10:15pm CST
Are you a tech enthusiast who loves helping people?
Join an industry leader in the smart device space as a
Technical Customer Service Advisor
! This is a dynamic role where you'll provide critical support to customers, troubleshooting technical issues, assisting with account inquiries and helping customers navigate their tech experience. If you love tech, problem-solving and helping people, this is the job for you!
What You'll Do:
Support customers
with smart devices, account inquiries and technical troubleshooting.
Work across
multiple systems
to retrieve information, document calls and resolve issues-all while engaging with customers
Use
problem-solving skills
in a semi-scripted environment to deliver tailored solutions
Benefit from
dedicated training
and grow your skills in a supportive team environment
Work Remotely with
all equipment provided
in your dedicated workspace
What We're Looking For:
At least 6 months experience
in customer service
Ability to
work independently
, stay motivated and thrive in a dynamic environment
Strong communication, time management and problem-solving abilities
Tech-savvy
with a passion for helping people
Familiarity with iOS and/or macOS, or comparable technology, is preferred
18 years or older, high school diploma/GED and able to pass assessments
Ability to successfully pass a criminal background check
Flexibility to work
full-time hours
between
7:00AM - 10:15PM CST Monday to Sunday
, based on business needs
What's in it for you?
Competitive hourly rate of $17.31 plus
performance-based bonuses
, which may be below your state's minimum wage. Please take this into consideration when applying.
Day-one benefits
for you and your family, including
medical, dental and vision
coverage
Paid time off
to maintain work-life balance
Opportunities for growth
in a supportive, technology-driven company
Remote work
with all necessary equipment provided
Want more details?
We've got you covered! Visit our Landing Page (https://careers.conduent.com/us/en/technical-advisor-role-2025) for important information about the role, including shift details, call type examples, FAQ, workspace and internet requirements, and more.
We are NOT currently hiring in the following geographies, including but not limited to:
STATES:
AK, CA, HI, MA, IL, MT & NY
COUNTY/CITY:
MD - Montgomery County, CO- Denver
METROS:
MN - Minneapolis, IL - Chicago, NY- New York City, OR - Portland, Washington DC, Seattle - WA
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment.
Conduent is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.31 per hour.
Excited to make an impact and grow with us? Apply now!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .
Technical Customer Service Advisor
Remote (US)
$17.31 per hour + Performance-Based Bonuses
Full Time Schedules between 7am CST - 10:15pm CST
Are you a tech enthusiast who loves helping people?
Join an industry leader in the smart device space as a
Technical Customer Service Advisor
! This is a dynamic role where you'll provide critical support to customers, troubleshooting technical issues, assisting with account inquiries and helping customers navigate their tech experience. If you love tech, problem-solving and helping people, this is the job for you!
What You'll Do:
Support customers
with smart devices, account inquiries and technical troubleshooting.
Work across
multiple systems
to retrieve information, document calls and resolve issues-all while engaging with customers
Use
problem-solving skills
in a semi-scripted environment to deliver tailored solutions
Benefit from
dedicated training
and grow your skills in a supportive team environment
Work Remotely with
all equipment provided
in your dedicated workspace
What We're Looking For:
At least 6 months experience
in customer service
Ability to
work independently
, stay motivated and thrive in a dynamic environment
Strong communication, time management and problem-solving abilities
Tech-savvy
with a passion for helping people
Familiarity with iOS and/or macOS, or comparable technology, is preferred
18 years or older, high school diploma/GED and able to pass assessments
Ability to successfully pass a criminal background check
Flexibility to work
full-time hours
between
7:00AM - 10:15PM CST Monday to Sunday
, based on business needs
What's in it for you?
Competitive hourly rate of $17.31 plus
performance-based bonuses
, which may be below your state's minimum wage. Please take this into consideration when applying.
Day-one benefits
for you and your family, including
medical, dental and vision
coverage
Paid time off
to maintain work-life balance
Opportunities for growth
in a supportive, technology-driven company
Remote work
with all necessary equipment provided
Want more details?
We've got you covered! Visit our Landing Page (https://careers.conduent.com/us/en/technical-advisor-role-2025) for important information about the role, including shift details, call type examples, FAQ, workspace and internet requirements, and more.
We are NOT currently hiring in the following geographies, including but not limited to:
STATES:
AK, CA, HI, MA, IL, MT & NY
COUNTY/CITY:
MD - Montgomery County, CO- Denver
METROS:
MN - Minneapolis, IL - Chicago, NY- New York City, OR - Portland, Washington DC, Seattle - WA
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment.
Conduent is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.31 per hour.
Excited to make an impact and grow with us? Apply now!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .