Government Jobs
Office Assistant I/II for Child Welfare Services and Public Assistance
Government Jobs, Weaverville, California, us, 96093
Office Assistant I
One position open for Public Assistance and one position for Child Welfare Services. Performs a variety of general or specialized clerical duties related to filing, reception, form processing, record maintenance, mail, typing or data entry; obtains and compares information related to department records, programs, and services; may perform the initial applicant screening as an incidental function and initiate cases through the department's automated system; and performs related work as required. Working under close supervision, Office Assistant I is the entry/trainee level in the Office Assistant series. Employees in this class receive in-service training and are given detailed instructions in the performance of routine clerical duties related to filing, reception, form processing, record maintenance, mail, and typing or data entry and performs tasks that are more structured and repetitive than those assigned to level II. As requisite skills and knowledge are developed, greater independence and the full scope of responsibility are exercised. Unless a position is permanently allocated to level I due to the nature of the work, employees are expected to promote to the Office Assistant II level after one year of satisfactory performance at the trainee level. Examples of Important and Essential Duties
Duties may include, but are not limited to, the following: Addresses complaints and explains regulations to customers or the public. Responds to inquiries regarding departmental functions, services, policies, and procedures. Obtains information from customers, visitors, or callers to determine appropriate resource, action, document, or staff referral to meet their needs. Explains the proper use of forms and documents. Prepares items for mailing and sorts and distributes incoming mail according to established guidelines and procedures. Operates multiline telephone system including answering calls, transferring calls, and taking messages. Schedules customer appointments and maintains schedules for technical or professional staff. Composes correspondence, reports, memos, and other documents. Reviews and processes forms/documents in accordance with established guidelines and procedures. Monitors and updates manual or electronic files. Operates a variety of standard office equipment. Compiles information to respond to questions or address issues. Reviews submitted forms or applications to verify accuracy and completeness. Operates automated systems, or other department-specific computer systems. Maintains accurate department and customer records. Performs initial screening of applications for departmental services. Performs related duties as assigned. Minimum Qualifications
Experience and/or training in an office setting, paid or unpaid, related to filing, reception, processing mail, typing, data entry, answering telephones, assisting the public or other clerical duties. Supplemental Information
The online written examination will consist of a multiple-choice online written exam with the following three (3) test sections: Written Communication / Grammar Filing and Sorting Data Accuracy To obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Competitors who do not complete and submit the written examination will be disqualified. If conditions warrant, an Experience and Education examination may be conducted in lieu of the Training and Experience examination. The Education & Experience examination is based solely upon information provided from the application and supplemental information (e.g., resumes, transcripts). Information provided from the application and supplemental information will be assessed compared to a standard developed in relation to the elements of the. Special care should be taken to submitting a complete description of your education and experience relevant to the typical tasks, scope, and minimum qualifications stated on this bulletin. Supplemental information will be accepted, but competitors should read this bulletin carefully to determine what kind of information will be useful to those individuals completing the evaluation. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Examination administration and processing time is approximately two weeks after the closing date of the job bulletin. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified. If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list. Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required. The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Trinity County is in Northern California between Shasta County and the Northern Redwood Coast. The County is roughly the size of Vermont, and is home to the Shasta-Trinity Forest, which is the largest national forest in California. The 2.1-million-acre forest encompasses five wilderness areas, hundreds of mountain lakes and over 6,200 miles of streams and rivers, including Trinity Lake and the Trinity River. These beautiful bodies of water provide plenty of opportunity for water sports and adventure, such as fishing, gold-panning, jet-skiing, skiing and kayaking. For those who prefer terra-firma, there are over 460 miles of trails, ranging from wide, easy grades to rough, rocky and steep grades for hikers, backpackers, and horseback riders of every level to enjoy. Many will also recognize the Pacific Crest Trail, a portion of which runs through Trinity County. Visitors and residents enjoy amazing natural beauty, a rural environment, and spectacular photo opportunities! The rate of pay of a county employer shall correspond with the letters A, B, C, D, E, F and G respectively, which denote the various steps in the salary range. Steps "F" & "G" steps are based on longevity: "F" step is upon completion of seven years of continuous service and 2.5 years at "E" step, "G" step is upon completion of 10 years of continuous service and 3 years at "F" step. Trinity County Code Section 2.60.410 Before entering upon the duties of employment, all public employees take and subscribe to the oath or affirmation set forth in the California Constitution that declares them to be disaster service workers in time of need. For more information, please visit the following websites: California Emergency Services Act: https://leginfo.legislature.ca.gov/faces/codes_displayexpandedbranch.xhtml?tocCode=GOV&division=1.&title=2.?=&chapter=7.&article= The California Constitution Oath or Affirmation: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=3100.&lawCode=GOV Governor's Office of Emergency Services: https://www.caloes.ca.gov/
One position open for Public Assistance and one position for Child Welfare Services. Performs a variety of general or specialized clerical duties related to filing, reception, form processing, record maintenance, mail, typing or data entry; obtains and compares information related to department records, programs, and services; may perform the initial applicant screening as an incidental function and initiate cases through the department's automated system; and performs related work as required. Working under close supervision, Office Assistant I is the entry/trainee level in the Office Assistant series. Employees in this class receive in-service training and are given detailed instructions in the performance of routine clerical duties related to filing, reception, form processing, record maintenance, mail, and typing or data entry and performs tasks that are more structured and repetitive than those assigned to level II. As requisite skills and knowledge are developed, greater independence and the full scope of responsibility are exercised. Unless a position is permanently allocated to level I due to the nature of the work, employees are expected to promote to the Office Assistant II level after one year of satisfactory performance at the trainee level. Examples of Important and Essential Duties
Duties may include, but are not limited to, the following: Addresses complaints and explains regulations to customers or the public. Responds to inquiries regarding departmental functions, services, policies, and procedures. Obtains information from customers, visitors, or callers to determine appropriate resource, action, document, or staff referral to meet their needs. Explains the proper use of forms and documents. Prepares items for mailing and sorts and distributes incoming mail according to established guidelines and procedures. Operates multiline telephone system including answering calls, transferring calls, and taking messages. Schedules customer appointments and maintains schedules for technical or professional staff. Composes correspondence, reports, memos, and other documents. Reviews and processes forms/documents in accordance with established guidelines and procedures. Monitors and updates manual or electronic files. Operates a variety of standard office equipment. Compiles information to respond to questions or address issues. Reviews submitted forms or applications to verify accuracy and completeness. Operates automated systems, or other department-specific computer systems. Maintains accurate department and customer records. Performs initial screening of applications for departmental services. Performs related duties as assigned. Minimum Qualifications
Experience and/or training in an office setting, paid or unpaid, related to filing, reception, processing mail, typing, data entry, answering telephones, assisting the public or other clerical duties. Supplemental Information
The online written examination will consist of a multiple-choice online written exam with the following three (3) test sections: Written Communication / Grammar Filing and Sorting Data Accuracy To obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Competitors who do not complete and submit the written examination will be disqualified. If conditions warrant, an Experience and Education examination may be conducted in lieu of the Training and Experience examination. The Education & Experience examination is based solely upon information provided from the application and supplemental information (e.g., resumes, transcripts). Information provided from the application and supplemental information will be assessed compared to a standard developed in relation to the elements of the. Special care should be taken to submitting a complete description of your education and experience relevant to the typical tasks, scope, and minimum qualifications stated on this bulletin. Supplemental information will be accepted, but competitors should read this bulletin carefully to determine what kind of information will be useful to those individuals completing the evaluation. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Examination administration and processing time is approximately two weeks after the closing date of the job bulletin. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified. If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list. Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required. The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Trinity County is in Northern California between Shasta County and the Northern Redwood Coast. The County is roughly the size of Vermont, and is home to the Shasta-Trinity Forest, which is the largest national forest in California. The 2.1-million-acre forest encompasses five wilderness areas, hundreds of mountain lakes and over 6,200 miles of streams and rivers, including Trinity Lake and the Trinity River. These beautiful bodies of water provide plenty of opportunity for water sports and adventure, such as fishing, gold-panning, jet-skiing, skiing and kayaking. For those who prefer terra-firma, there are over 460 miles of trails, ranging from wide, easy grades to rough, rocky and steep grades for hikers, backpackers, and horseback riders of every level to enjoy. Many will also recognize the Pacific Crest Trail, a portion of which runs through Trinity County. Visitors and residents enjoy amazing natural beauty, a rural environment, and spectacular photo opportunities! The rate of pay of a county employer shall correspond with the letters A, B, C, D, E, F and G respectively, which denote the various steps in the salary range. Steps "F" & "G" steps are based on longevity: "F" step is upon completion of seven years of continuous service and 2.5 years at "E" step, "G" step is upon completion of 10 years of continuous service and 3 years at "F" step. Trinity County Code Section 2.60.410 Before entering upon the duties of employment, all public employees take and subscribe to the oath or affirmation set forth in the California Constitution that declares them to be disaster service workers in time of need. For more information, please visit the following websites: California Emergency Services Act: https://leginfo.legislature.ca.gov/faces/codes_displayexpandedbranch.xhtml?tocCode=GOV&division=1.&title=2.?=&chapter=7.&article= The California Constitution Oath or Affirmation: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=3100.&lawCode=GOV Governor's Office of Emergency Services: https://www.caloes.ca.gov/