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Synectics

Claims Associate - Consumer

Synectics, Seven Hills, Ohio, United States

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Description:

Assist with the claims and determine benefits due pursuant to credit card or other financial program benefits plans; to make timely payments and adjustments for specified program claims; and to provide superior customer service. Processes first party property claims based on basic coverage as defined by client-specific program. Makes coverage determinations based on investigation/evaluation. Adjudicates proper settlement or denials up to designated authority level. Handles high volume of claims, phone calls and correspondence ensuring claim files are properly documented; meets quality and production goals; and meets customer guidelines and deadlines. Supports the organization's quality program(s). Qualifications:

High school diploma or GED required. One (1) year of general office experience with claim processing experience, able to meet daily quotas, fast paced and high volume. Equivalent combination of education and experience required. Claims industry experience preferred. Quick decision makers and be able to work in fast paced environment. Knowledge and experience of first party property and casualty claim processing Good oral and written communication, including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Good organizational skills Good interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies

Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.