Heartland Business Systems
Presales Principal Architect - Cloud
Heartland Business Systems, Sedalia, Missouri, United States, 65301
Overview
Join to apply for the
Presales Principal Architect - Cloud
role at
Heartland Business Systems . The Principal Architect is a senior technical leader responsible for defining and driving architectural strategy that aligns technical solutions with customer outcomes across HBS’s diverse customer base. This role balances presales leadership, technical enablement, and project delivery oversight to create scalable, customer outcomes, with a sales driven focus. As a regional technical overlay, the Principal Architect partners closely with sales teams to develop tailored solution designs and proposals, enabling growth through strategic customer engagement and vendor alignment. They also provide leadership to Engineering teams by mentoring engineers, closing skill gaps, and ensuring delivery excellence on complex projects where they may serve as the Project Lead Engineer (PLE). The Principal Architect contributes to the development and maintenance of company-wide architectures, technical standards, and presales tools, fostering consistency, innovation, and operational efficiency across all business units. This position requires strong collaboration across sales, engineering, and vendor teams to deliver world-class solutions that span multiple disciplines and industries, from on-premises environments to the cloud. The ultimate goal is to align with regional engineering and sales leadership to drive service revenue for their respective regions across all business units, driving the value of HBS through service attachment and adoption.
Responsibilities
Customer Engagement & Presales: Lead all presales efforts across assigned region(s) or market(s) as a technical overlay, aligning with regional targets. Collaborate with sales teams to create solution designs, technical roadmaps, and proposals aligned to customer needs. Deliver technical presentations, demos, and workshops as the technical face of the organization in presales engagements. Mentor account teams on technical strategy and assist sales leadership with presales enablement initiatives. Partner with preferred and supported vendors to drive solution adoption and support vendor-specific goals. Fast and efficient turnaround of bill of materials, scopes, and other sales related documents. Project Leadership & Execution: Serve as Project Lead Engineer (PLE) on select large-scale and complex projects, contributing technical expertise. Provide leadership to Engineering teams during project delivery, ensuring quality, consistency, and efficiency. Work closely with Project Management to communicate timelines, resources, and progress to all stakeholders proactively. Standards Development & Innovation: Develop scalable architectures, presales tools, and repeatable solution designs that drive consistency and efficiency. Collaborate with sales, engineering, and vendor teams to maintain technical playbooks and presales enablement materials. Contribute to Engineering enablement by developing technical standards, documentation, and tools that promote delivery excellence. Communication & Collaboration: Work collaboratively within regional and cross-regional practices, maintaining alignment to utilization and growth goals. Provide leadership and guidance to Field Engineering teams to ensure effective project delivery and customer outcomes. Professional Development & Expertise: Maintain current industry and vendor-specific certifications and stay informed on emerging solutions for both presales and delivery impact. Pursue continuous growth in alignment with the Engineering skills matrix, enhancing expertise in project leadership, certifications, and technical capabilities. Grow your sales acumen through continued education focused on specific sales trainings and strategies. Other Duties and Responsibilities: Mentor and develop engineers through our accelerated mentorship program to strengthen regional presales and delivery capabilities; assist with vendor relation requirements for preferred and supported vendors; deliver presales enablement workshops and engineering training on emerging technologies; work with Engineering leadership to identify and close skills gaps impacting presales and project success; collaborate with Sales leadership on technical strategy alignment and presales training programs; complete overview training of each business unit to ensure cross-functional technical awareness. Time Allocation & Accountability: Minimum of 400 bill hours per fiscal year prorated based on start date, aligned to project oversight of sold solutions; alignment to regional utilization and growth targets as assigned by the Director of Architecture; drive services revenue targets through assigned region, in partnership with sales; contribute to achieving a 1.6x revenue multiplier for the architecture team across all regions.
Requirements
Competencies
Accountability - Demonstrates ownership and responsibility for actions, decisions, and outcomes. Adaptability - Thrives in a dynamic and evolving environment, effectively adjusting to change. Ambition - Exhibits drive, initiative, and a commitment to personal and professional growth. Business Acumen - Understands complex business concepts, challenges, and opportunities, applying insights to make informed decisions and support organizational goals. Decision Making - Identifies effective courses of action while managing resources, risks, and costs effectively. Detail-Oriented - Pays meticulous attention to every aspect of tasks or situations, ensuring accuracy and thoroughness. Ethical - Adheres to the organization’s principles of moral and ethical conduct, acting with integrity. Honesty/Integrity - Acts transparently, fairly, and justly, fostering trust and respect in all interactions. Innovative - Demonstrates creativity and openness to unconventional approaches, encouraging new ideas and solutions. Leadership - Motivates and guides teams to achieve goals, fostering a supportive and inclusive environment while developing and retaining talent. Mentorship & Enablement - Supports skill development and technical growth of Engineering teams. Organized - Employs structured, methodical work habits to manage multiple priorities and meet deadlines effectively. Persistence - Maintains focus and determination, overcoming obstacles to achieve objectives. Technical Aptitude - Demonstrates expertise in specialized technical areas, applying knowledge effectively to solve complex problems and innovate. Vendor Relationship Management - Builds and maintains effective technical vendor relationships. Required Experience: 5+ years in a technical related field Preferred Experience: 8+ years in a technical related field; 6+ years’ experience working as a consultant; 4+ years of developing customer solutions aligned to business goals and outcomes Required Skills, Education and/ or Certifications: Bachelor’s Degree or equivalent experience; possess at least one expert-level certification, or the ability to obtain it within 12 months; certifications must be from a Preferred or Supported Vendor; experience designing, architecting and implementing complicated technology solutions; experience developing and implementing best practice guidelines and solutions across multiple technologies; possess at least one professional-level and one associate level certification in two different cloud solutions, or the ability to obtain it within 12 months; certifications must be from Azure, AWS, or GCP Preferred Skills, Education and/ or Certifications: Candidates are not expected to have experience in every area listed below but should demonstrate a strong combination of skills relevant to networking, systems, software, or cloud practices. Certifications and/or Experience; Expert-level certifications or equivalent advanced expertise in relevant technologies; Comprehensive experience across various domains, with a focus on designing, architecting, and implementing solutions in networking, systems, software, and cloud practices. Networking: Proficient in configuring and supporting enterprise-class network switching and routing technologies; deep understanding of OS for networking devices; routing protocols (e.g., OSPF, BGP); Multicast, QoS, VPN solutions; familiarity with SDN; wireless site surveys with Ekahau. Security: Experience implementing and managing network security appliances; zero-trust architectures and identity-based security. Data Center & Core Technologies: Data center and core network architecture design and implementation; virtualization; hyper-converged infrastructure. Cloud Architecture: Experience designing public, private, and hybrid clouds; cloud-native solutions, containerization, microservices; hands-on with Azure, AWS, or Google Cloud. Systems & Storage: Enterprise servers and storage; SAN/NAS; hyper-converged and hybrid infrastructures. Enterprise Software & Applications: Directory services, IAM, Microsoft technologies, and integration with Microsoft 365 services. Tools and Ecosystem Familiarity: Monitoring, automation, and orchestration tools; DevOps practices and IaC; scripting in Python or PowerShell. Equal Opportunity Employer - Including Disabled and Veterans #HBS Seniority level: Mid-Senior level Employment type: Full-time Industries: IT Services and IT Consulting
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Join to apply for the
Presales Principal Architect - Cloud
role at
Heartland Business Systems . The Principal Architect is a senior technical leader responsible for defining and driving architectural strategy that aligns technical solutions with customer outcomes across HBS’s diverse customer base. This role balances presales leadership, technical enablement, and project delivery oversight to create scalable, customer outcomes, with a sales driven focus. As a regional technical overlay, the Principal Architect partners closely with sales teams to develop tailored solution designs and proposals, enabling growth through strategic customer engagement and vendor alignment. They also provide leadership to Engineering teams by mentoring engineers, closing skill gaps, and ensuring delivery excellence on complex projects where they may serve as the Project Lead Engineer (PLE). The Principal Architect contributes to the development and maintenance of company-wide architectures, technical standards, and presales tools, fostering consistency, innovation, and operational efficiency across all business units. This position requires strong collaboration across sales, engineering, and vendor teams to deliver world-class solutions that span multiple disciplines and industries, from on-premises environments to the cloud. The ultimate goal is to align with regional engineering and sales leadership to drive service revenue for their respective regions across all business units, driving the value of HBS through service attachment and adoption.
Responsibilities
Customer Engagement & Presales: Lead all presales efforts across assigned region(s) or market(s) as a technical overlay, aligning with regional targets. Collaborate with sales teams to create solution designs, technical roadmaps, and proposals aligned to customer needs. Deliver technical presentations, demos, and workshops as the technical face of the organization in presales engagements. Mentor account teams on technical strategy and assist sales leadership with presales enablement initiatives. Partner with preferred and supported vendors to drive solution adoption and support vendor-specific goals. Fast and efficient turnaround of bill of materials, scopes, and other sales related documents. Project Leadership & Execution: Serve as Project Lead Engineer (PLE) on select large-scale and complex projects, contributing technical expertise. Provide leadership to Engineering teams during project delivery, ensuring quality, consistency, and efficiency. Work closely with Project Management to communicate timelines, resources, and progress to all stakeholders proactively. Standards Development & Innovation: Develop scalable architectures, presales tools, and repeatable solution designs that drive consistency and efficiency. Collaborate with sales, engineering, and vendor teams to maintain technical playbooks and presales enablement materials. Contribute to Engineering enablement by developing technical standards, documentation, and tools that promote delivery excellence. Communication & Collaboration: Work collaboratively within regional and cross-regional practices, maintaining alignment to utilization and growth goals. Provide leadership and guidance to Field Engineering teams to ensure effective project delivery and customer outcomes. Professional Development & Expertise: Maintain current industry and vendor-specific certifications and stay informed on emerging solutions for both presales and delivery impact. Pursue continuous growth in alignment with the Engineering skills matrix, enhancing expertise in project leadership, certifications, and technical capabilities. Grow your sales acumen through continued education focused on specific sales trainings and strategies. Other Duties and Responsibilities: Mentor and develop engineers through our accelerated mentorship program to strengthen regional presales and delivery capabilities; assist with vendor relation requirements for preferred and supported vendors; deliver presales enablement workshops and engineering training on emerging technologies; work with Engineering leadership to identify and close skills gaps impacting presales and project success; collaborate with Sales leadership on technical strategy alignment and presales training programs; complete overview training of each business unit to ensure cross-functional technical awareness. Time Allocation & Accountability: Minimum of 400 bill hours per fiscal year prorated based on start date, aligned to project oversight of sold solutions; alignment to regional utilization and growth targets as assigned by the Director of Architecture; drive services revenue targets through assigned region, in partnership with sales; contribute to achieving a 1.6x revenue multiplier for the architecture team across all regions.
Requirements
Competencies
Accountability - Demonstrates ownership and responsibility for actions, decisions, and outcomes. Adaptability - Thrives in a dynamic and evolving environment, effectively adjusting to change. Ambition - Exhibits drive, initiative, and a commitment to personal and professional growth. Business Acumen - Understands complex business concepts, challenges, and opportunities, applying insights to make informed decisions and support organizational goals. Decision Making - Identifies effective courses of action while managing resources, risks, and costs effectively. Detail-Oriented - Pays meticulous attention to every aspect of tasks or situations, ensuring accuracy and thoroughness. Ethical - Adheres to the organization’s principles of moral and ethical conduct, acting with integrity. Honesty/Integrity - Acts transparently, fairly, and justly, fostering trust and respect in all interactions. Innovative - Demonstrates creativity and openness to unconventional approaches, encouraging new ideas and solutions. Leadership - Motivates and guides teams to achieve goals, fostering a supportive and inclusive environment while developing and retaining talent. Mentorship & Enablement - Supports skill development and technical growth of Engineering teams. Organized - Employs structured, methodical work habits to manage multiple priorities and meet deadlines effectively. Persistence - Maintains focus and determination, overcoming obstacles to achieve objectives. Technical Aptitude - Demonstrates expertise in specialized technical areas, applying knowledge effectively to solve complex problems and innovate. Vendor Relationship Management - Builds and maintains effective technical vendor relationships. Required Experience: 5+ years in a technical related field Preferred Experience: 8+ years in a technical related field; 6+ years’ experience working as a consultant; 4+ years of developing customer solutions aligned to business goals and outcomes Required Skills, Education and/ or Certifications: Bachelor’s Degree or equivalent experience; possess at least one expert-level certification, or the ability to obtain it within 12 months; certifications must be from a Preferred or Supported Vendor; experience designing, architecting and implementing complicated technology solutions; experience developing and implementing best practice guidelines and solutions across multiple technologies; possess at least one professional-level and one associate level certification in two different cloud solutions, or the ability to obtain it within 12 months; certifications must be from Azure, AWS, or GCP Preferred Skills, Education and/ or Certifications: Candidates are not expected to have experience in every area listed below but should demonstrate a strong combination of skills relevant to networking, systems, software, or cloud practices. Certifications and/or Experience; Expert-level certifications or equivalent advanced expertise in relevant technologies; Comprehensive experience across various domains, with a focus on designing, architecting, and implementing solutions in networking, systems, software, and cloud practices. Networking: Proficient in configuring and supporting enterprise-class network switching and routing technologies; deep understanding of OS for networking devices; routing protocols (e.g., OSPF, BGP); Multicast, QoS, VPN solutions; familiarity with SDN; wireless site surveys with Ekahau. Security: Experience implementing and managing network security appliances; zero-trust architectures and identity-based security. Data Center & Core Technologies: Data center and core network architecture design and implementation; virtualization; hyper-converged infrastructure. Cloud Architecture: Experience designing public, private, and hybrid clouds; cloud-native solutions, containerization, microservices; hands-on with Azure, AWS, or Google Cloud. Systems & Storage: Enterprise servers and storage; SAN/NAS; hyper-converged and hybrid infrastructures. Enterprise Software & Applications: Directory services, IAM, Microsoft technologies, and integration with Microsoft 365 services. Tools and Ecosystem Familiarity: Monitoring, automation, and orchestration tools; DevOps practices and IaC; scripting in Python or PowerShell. Equal Opportunity Employer - Including Disabled and Veterans #HBS Seniority level: Mid-Senior level Employment type: Full-time Industries: IT Services and IT Consulting
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