Hotel Phoenix is hiring: Human Resources Coordinator in Atlanta

Overview

Join our founding team where your exceptional passion for service sets Atlanta's new hospitality standard

Step into Hotel Phoenix, Centennial Yards’ premier hotel, where modern luxury blends seamlessly with Atlanta’s rich culture and warm Southern hospitality. With 292 thoughtfully designed accommodations, elevated dining, a vibrant outdoor pool and event lawn, and over 15,000 square feet of versatile event space, the hotel serves as a dynamic destination for both travelers and locals. Ideally located across from Mercedes-Benz Stadium and within walking distance of the Georgia World Congress Center, Hotel Phoenix stands at the heart of one of Downtown Atlanta’s most ambitious developments.

Position Purpose

The incumbent will support the Director of Human Resources and Assistant Director of Human Resources in providing efficient, professional, and people-focused Human Resources services to all associates. The Human Resources Coordinator will ensure that recruitment, onboarding, administration, and employee engagement initiatives are executed to the highest standards and aligned with the hotel’s core values.

Scope of Position

The Human Resources Coordinator plays a vital role in the daily operations of the Human Resources Department. This position is responsible for providing administrative and operational support in the areas of recruitment, onboarding, employee records management, compliance, and engagement. The role requires strong organizational skills, confidentiality, and a genuine commitment to supporting associates throughout their employment journey.

Organizational Structure

The Human Resources Coordinator reports directly to the Assistant Director of Human Resources, with a dotted-line reporting relationship to the Director of Human Resources.

Duties and Supporting Responsibilities

Recruitment & Onboarding

• Partner with HR leadership and hiring managers to coordinate full-cycle recruitment activities.
• Draft, post, and manage job requisitions across multiple platforms.
• Screen applications, coordinate interviews, and communicate effectively with candidates.
• Facilitate onboarding processes, including new hire paperwork, I-9 compliance, and HRIS updates.
• Coordinate new hire orientation schedules, prepare training materials, and assist with delivery.

HR Administration & Compliance

• Maintain accurate and confidential employee files, HRIS records, and applicant tracking systems.
• Assist with benefits administration and respond to associate inquiries regarding policies and procedures.
• Ensure compliance with federal, state, and local employment regulations as well as internal policies.
• Draft, proof, and distribute HR-related communications and updates.
• Provide administrative support to HR leadership with scheduling, reporting, and special projects.

Employee Engagement & HR Support

• Assist with the planning and execution of employee engagement initiatives and recognition programs.
• Support rollout and communication of HR policies, procedures, and standards.
• Serve as a resource for associates and managers by responding to questions in a timely and professional manner.
• Contribute to the improvement of HR processes, workflows, and systems.

Success Profile for this Role

• Customer Focus – Dedicated to providing associates and managers with timely and professional support; enhances the employee experience through service-oriented HR practices.
• Organizational Skills – Manages multiple tasks effectively; maintains accurate and accessible records while meeting deadlines.
• Interpersonal Savvy – Builds constructive relationships with candidates, associates, and leaders; demonstrates diplomacy, discretion, and professionalism.
• Drive for Results – Takes ownership of assignments and delivers accurate, timely outcomes; seeks opportunities to improve efficiency.
• Confidentiality & Integrity – Maintains the highest standards of ethics and discretion when handling sensitive information.
• Team Orientation – Collaborates effectively with HR colleagues and hotel leadership; contributes to a positive and supportive work environment.

Requirements

Mandatory

• Minimum 1–2 years of Human Resources or administrative experience; hospitality industry preferred.
• Proficiency in Microsoft Office Suite; experience with HRIS or applicant tracking systems desirable.
• Excellent organizational, communication, and interpersonal skills.
• Ability to manage sensitive and confidential information with professionalism.
• Flexible availability to meet the needs of the hotel operation.

Desirable

• Bilingual in English/Spanish strongly preferred.
• Prior experience in employee engagement or associate relations support.
• Exposure to HR processes in a hotel or hospitality environment.

Each of the items listed above is considered an essential function of the position. However, the duties, responsibilities, and requirements presented in this job description are intended to be broad-based and high level, and should not be construed as an exhaustive list of all roles or responsibilities. The Company reserves the right to amend or adjust the duties and responsibilities of the position as business needs dictate.

Source: Hospitality Online