Spottal
Role Summary
As a senior Business Analyst, you will bridge business needs and technical solutions, focusing on process improvement, data analysis, and digital transformation for United’s operational and customer-facing systems.
Responsibilities
- Analyze and improve business processes across departments
- Gather and document functional requirements
- Collaborate with IT and business stakeholders to implement tech solutions
- Create reports and dashboards using tools like SQL, Excel, and Tableau
- Lead or support projects from initiation to delivery
Qualifications
- Bachelor’s degree in IT, Business, or related field
- 5+ years’ experience as a Business Analyst
- Strong skills in data analysis, process mapping, and stakeholder communication
- Proficiency in SQL, Excel, and BI tools
- Experience in Agile/Scrum environments preferred
Nice to Have
- Airline, logistics, or transportation domain knowledge
- Project management certification