Doherty Staffing
Associate Operations Analyst - Polaris
Doherty Staffing, Minneapolis, Minnesota, United States, 55400
Associate Omnichannel Operations Analyst
Doherty is proud to partner with Polaris to hire an Associate Omnichannel Operations Analyst. This is an exciting opportunity to join one of Polaris fastest-growing teams within the Parts, Garments & Accessories (PG&A) E-Commerce group. In this role, youll play a key part in supporting order management, customer service, and fulfillment operations, helping deliver a seamless experience for Polaris customers and dealers. What Youll Do Monitoring open orders across E-Commerce channels, identifying and resolving discrepancies. Using tools like Power BI and Excel to analyze large data sets, identify trends, and provide insights. Partnering with internal teams, dealers, and logistics partners to resolve order and fulfillment challenges. Acting as a subject matter expert for E-Commerce order flows, supporting both internal and external stakeholders. Assisting Customer Service representatives with escalated cases, offering system-based solutions and clear communication. Supporting customer service initiatives, training, and knowledge base development. Contributing to monthly KPI reports and data deep dives to drive performance and continuous improvement. What Were Looking For Bachelors degree in Business or equivalent work experience. 1+ year of experience in E-Commerce, order management, analytics, customer service, or related operational roles preferred. Strong PC skills, including Excel, Word, and PowerPoint. Strong math, analytical, and problem-solving skills. Customer-focused mindset with a passion for delivering outstanding service. Ability to work independently, prioritize tasks, and adapt to ambiguity. Experience working with data tools and analyzing large data sets. Strong communication and relationship-building skills across teams. Why Youll Love This Role This is a chance to join a fast-growing, high-impact E-Commerce team at Polaris, with plenty of opportunities to make your mark. Youll collaborate cross-functionally, solve complex problems, and directly influence the customer experience. If you thrive in a dynamic environment and enjoy combining data analysis with hands-on problem solving, this role is for you. Apply today through Doherty Staffing Solutions and take the next step in your career!
Doherty is proud to partner with Polaris to hire an Associate Omnichannel Operations Analyst. This is an exciting opportunity to join one of Polaris fastest-growing teams within the Parts, Garments & Accessories (PG&A) E-Commerce group. In this role, youll play a key part in supporting order management, customer service, and fulfillment operations, helping deliver a seamless experience for Polaris customers and dealers. What Youll Do Monitoring open orders across E-Commerce channels, identifying and resolving discrepancies. Using tools like Power BI and Excel to analyze large data sets, identify trends, and provide insights. Partnering with internal teams, dealers, and logistics partners to resolve order and fulfillment challenges. Acting as a subject matter expert for E-Commerce order flows, supporting both internal and external stakeholders. Assisting Customer Service representatives with escalated cases, offering system-based solutions and clear communication. Supporting customer service initiatives, training, and knowledge base development. Contributing to monthly KPI reports and data deep dives to drive performance and continuous improvement. What Were Looking For Bachelors degree in Business or equivalent work experience. 1+ year of experience in E-Commerce, order management, analytics, customer service, or related operational roles preferred. Strong PC skills, including Excel, Word, and PowerPoint. Strong math, analytical, and problem-solving skills. Customer-focused mindset with a passion for delivering outstanding service. Ability to work independently, prioritize tasks, and adapt to ambiguity. Experience working with data tools and analyzing large data sets. Strong communication and relationship-building skills across teams. Why Youll Love This Role This is a chance to join a fast-growing, high-impact E-Commerce team at Polaris, with plenty of opportunities to make your mark. Youll collaborate cross-functionally, solve complex problems, and directly influence the customer experience. If you thrive in a dynamic environment and enjoy combining data analysis with hands-on problem solving, this role is for you. Apply today through Doherty Staffing Solutions and take the next step in your career!