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Nebraska Methodist Health System

Room Service Ambassador - Part Time - Rotating

Nebraska Methodist Health System, Omaha, Nebraska, us, 68197

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Room Service Ambassador - Part Time - Rotating

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Nebraska Methodist Health System Location: Methodist Women's Hospital Address: 707 N 190th Plaza - Elkhorn, NE Overview

This is a casual position. Casual employees work on an as needed basis to meet the needs of the business. Workdays/hours will often vary from week to week. The Room Service Ambassador prepares and delivers patient and guest trays to patient rooms within the hospital by using exceptional customer service and following departmental policies and procedures. Responsibilities Prepares assembly area for room service tray production by conducting pre-service quality checks and maintaining the cleanliness of the assembly area to ensure the area is ready for the preparation of patient and guest trays. Maintains adequate level of food and supplies for appropriate service by ensuring par levels in food service area and nourishment centers are met and maintained. Assembles and delivers patient food trays to the patient's room by following Room Service guidelines to ensure all orders are accurate and delivered in a pre-established time guideline. Assists with the production and preparation of food items to ensure Room Service orders are prepared and delivered in a timely manner. Interacts with and supports patients, families, hospital staff, and Food Service team with Room Service orders and/or questions in a welcoming and professional manner to ensure excellent customer service is met. Assists patients with pre-meal service, including removing lids and opening packets, by following Room Service guidelines to ensure patients are satisfied and needs are met. Retrieves Room Service tray carts from designated areas and assists with the cleaning of Room Service trays to ensure continuity of service. Follows proper food handling procedures and complies with quality performance standards to ensure a safe and sanitary environment.

Schedule

Saturday 10am to 6:30pm and other shifts as needed. Department is open from 6am-midnight. Job Description Job Requirements Education

High School diploma or General Educational Development (G.E.D.) preferred.

Experience

6 months food service experience preferred, preferably in a hospitality industry, which may include culinary, with strong emphasis in customer service.

License/Certifications

Food Handler's Certificate preferred.

Skills/Knowledge/Abilities

Knowledge of food production and delivery process preferred. Knowledge of computers preferred. Basic math skills required. Strong verbal communication skills for positive interaction with staff and customers required. Strong customer service skills required, including face-to-face and telephone, required. Able to read, write, and carry out oral and written instructions with accuracy and efficiency required.

Physical Requirements Weight Demands

Medium Work - Exerting up to 50 pounds of force.

Physical Activity

Not necessary for the position (0%): Climbing Carrying Kneeling

Occasionally Performed (1%-33%): Balancing Crouching Keyboarding/typing Sitting

Frequently Performed (34%-66%): Carrying Distinguish colors Grasping Lifting Pulling/Pushing Reaching Repetitive Motions Speaking/talking Standing Stooping/bending Twisting Walking

Constantly Performed (67%-100%): Hearing Seeing/Visual

About Methodist

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission. Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law. Additional Information

Seniority level: Entry level Employment type: Part-time Job function: Other Industries: Hospitals and Health Care

Note: This description reflects the job duties and requirements known at the time of posting. Referrals increase your chances of interviewing at Nebraska Methodist Health System. #J-18808-Ljbffr