Insight Global
An employer in the Greater Nashville area is hiring a remote Computer Operator to join their team. This resource is required to work 7am-7:30PM CST Saturdays and Sundays. The responsibilities are below:
Ensures that all scheduled jobs are completed in a timely and efficient manner.
Ensures the timely and efficient processing of production requests through the computer systems.
Ensures that off-site tape storage is maintained at the proper level and that backup media is properly labeled and rotated. Done by a third party service now. Just maintaining a spreadsheet to know where tapes are located.
Run the operations in the absence of direct supervision for the shift.
Consults with superiors and reports problems and deviations affecting workload and scheduling.
Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion.
Assists in establishing and maintaining schedules and sets priorities for the efficient utilization of the computer and related equipment.
Monitors all jobs within the Production and Test environment.
Diagnoses malfunctions of computer system and related equipment and makes adjustments where necessary.
Responsible for performing complex procedures in the preparation of input files for processing and distributes the output.
Strives to learn the job functions of the positions immediate superior as well as the peer level positions with whom the individual interacts. It is the responsibility of the individual to be prepared for temporary re-assignment and/or promotion due to extended illness, personal emergency or business necessity.
Uses CA7 and CA11 for jobs.
Utilize a knowledge base for all mainframe and server job troubleshooting. The knowledge base documents are continuously being updated and must be relied on for appropriate actions.
Escalate problems to the Production Support team if unable to solve on own.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. 6-12 months of data center experience Experience with ticketing like ServiceNow or Remedy Ability to read a flow chart Understands how mainframes and servers work conceptually CA 7 or CA 11 dispatch knowledge Knowledge of a scheduling system like Autossist or Control M or Unicenter Exposure to data center (mainframe/green screens) and eager to learn Detail oriented and able to multi-task Familiar with MS Office suite (word, excel) High school diploma or GED Clear communication Eager to learn Ability and desire to work 7am-7:30pm CST Saturdays and Sundays
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. 6-12 months of data center experience Experience with ticketing like ServiceNow or Remedy Ability to read a flow chart Understands how mainframes and servers work conceptually CA 7 or CA 11 dispatch knowledge Knowledge of a scheduling system like Autossist or Control M or Unicenter Exposure to data center (mainframe/green screens) and eager to learn Detail oriented and able to multi-task Familiar with MS Office suite (word, excel) High school diploma or GED Clear communication Eager to learn Ability and desire to work 7am-7:30pm CST Saturdays and Sundays