Specialist, Security Systems & Dockmaster

Specialist, Security Systems & Dockmaster page is loaded## Specialist, Security Systems & Dockmasterlocations: Atlanta, GAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR00673**Who are we:** A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and were looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.**Who are you**: An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and youre committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and youd be shocked if guests werent positively impacted by their interactions with you.**Job Summary:**The Specialist, Security Systems & Dockmaster plays a critical role in maintaining and enhancing the physical security infrastructure of the facility. This position is responsible for overseeing key security systems, supporting daily operations, and ensuring the safe and efficient management of the loading dock. The role also contributes to the development and implementation of procedures that promote a secure and well-organized environment.**Key Responsibilities:****Operations, Training, and Compliance*** Supports the training of security personnel and executes all employee, vendor, and contractor badges while maintaining visual standards and consistency on badges and the database.* Maintain Safety and Security and Loading Dock documents, checklists, and supplies.* Control access to all Loading Dock bays and restricted areas to include establishing and implementing procedures for the receipt, shipment, documentation, and distribution of all incoming mail, packages, and material in support of State Farm Arena.**Systems and assets*** Responsible for partnering with the Asset Manager for the Building Securitys fleet and golf cart maintenance and repairs.* Assist with Emergency Preparedness training and supplies. Coordinates certification and refresher First Aid training for various departments. Maintains supplies for AEDs and Emergency First Aid kits in collaboration with building operations.* Assists in the execution and planning of various security training classes for internal and external departments.* Communicate all incoming and outgoing package details with employees and vendors receiving freight or packages to ensure that the recipient is aware of what storage and pickup procedures are available and expected for incoming and outgoing deliveries.**Organizational and department oversight*** Security Technology oversight to include 24/7 devices, shipping and receiving, and I Lobby guest check-in technology.* Implementing department projects and other duties as assigned* Assist in researching, developing, and implementing policies and procedures around staff and event safety requirements that are, as well as ensuring the programs put in place remain relative to the arena, event, and applicable laws.**Requirements:*** 2-4 Year college degree required* At least 3 years of experience in a professional environment and/or training or equivalent combination of education and experience, this can include security, law enforcement, or military experience* Possesses excellent written and verbal communication skills, strong reflective listening skills* Possesses excellent time management and organizational skills* Proven ability to deal with and resolve difficult situations involving customers and/or staff members* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals* Ability to work flexible hours, including evenings, weekends, and holidays**Preferred Qualifications:*** Strong knowledge of safety and security principles, regulations, and best practices.* Excellent leadership and communication skills, with the ability to engage and influence stakeholders at all levels* At least three years of industry experience or working in an arena environment* Experience in developing and implementing security programs, policies, and procedures. Strong organizational and project management skills. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.*If this opportunity looks exciting to you, please complete the application process. Go Hawks!*We are a professional basketball team and state-of-the-art arena/entertainment venue that specializes in creatingmemorable experiences for each guest we interact with.The Hawks came to Atlanta in 1968 and since then, we have been True to Atlanta. Once you become a Team Member, you are family and we are True to You.The home of the Hawks, State Farm Arena has recently been completely renovated to better serve our fans in all aspects of their experiences at the arena. We host approximately 160 events and nearly 2 million guests annually with a capacity of more than 17,000. A 100% smoke-free campus, State Farm Arena is consistently ranked among the top 10 concert and event venues in the world.For our Team Members, we strive to be the best place to work in Atlanta. That means being True to You with investing in your development while having fun. We like to celebrate a lot with parties, hosting team member basketball tournaments and so much more. We offer competitive benefits and perks like tickets to events and Hawks Shop discounts.Whether hustling on the court, giving back to our communities, or investing in our team members, we are always True to Atlanta. Come be a part of the action. Go Hawks!We have also earned the #1 Game Experience in the NBA, and have reached these accomplishments through the amazing work of all of our Team Members. We know you will continue this trend as a valued Team Member with the Atlanta Hawks and State Farm Arena. Our culture is built on inclusion, diversity and innovation, all with a touch of southern hospitality. We show our culture in the community by building bridges through basketball. We have basketball camps and coaching clinics, we build new public courts in metro Atlanta neighborhoods, and many other projects like the Million Meal Pack. #J-18808-Ljbffr