Ryder
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Parcel Operations Analyst
role at
Ryder System, Inc. 1 day ago Be among the first 25 applicants Join to apply for the
Parcel Operations Analyst
role at
Ryder System, Inc. Get AI-powered advice on this job and more exclusive features. Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Summary
Job Description
:
Focus on cross-functional issue tracking, resolution, and process optimization from checkout to outbound shipping and invoicing. Skilled in tracking down core issues in systems, operations, and/or with carriers, articulate the problem, then develop solutions to drive resolution. Solutions may include new system requirements, bug fixes, and/or changes to operating procedures.
Essential Functions
Assist in e-commerce customer and fulfillment operations support/escalations Drive resolution of operational, IT, or other issues related to parcel Work with carrier partners to identify and resolve issues Identify areas of opportunities to enhance customer experience related to small parcel Perform monthly analysis of the small parcel business across the PLG network Perform monthly analysis of the small parcel business across the Partner network Support Enterprise Account Managers on customer requests, customer QBRs, KPIs, and strategy sessions
Additional Responsibilities
Perform other duties as assigned.
Skills And Abilities
Be relentless and work with a sense of urgency, Required Have direct e-commerce experience, not just as a customer, Required Be analytical, tech-savvy, and detail-oriented, Required Have experience in small parcel with carriers such as UPS, FedEx, DHLeC, USPS, and other carriers, Required
Qualifications
Bachelor's Degree in Business, Logistics, Transportation, Industrial Engineering, Required 3 years or more in experience in small parcel and e-commerce or eight (8) years in industry related experience with HS diploma, Required Knowledge of computer tools: Spreadsheets, Databases, Graphics, Word Processing, Mapping, Routing and Scheduling, Facility Layouts. Intermediate, Required Basic knowledge of Integrated Logistics: Transportation Distribution, Customer Service, Information Technology. Beginner, Required Acquire product knowledge. Knowledge and adherence to process methodologies. Intermediate, Required Knowledge and adherence to process methodologies. Intermediate, Required
Travel - No
Job Category:
Supply Chain
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidates relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type
Salaried
Minimum Pay Range
70,000
Maximum Pay Range
80,000
Benefits Information
For all Full-time positions only
: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=4022345&hashed=256118533) to download the comprehensive benefits summary
.Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace
.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability
.Important Not
eSome positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned
.Security Notice For Applicant
sRyder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers
.Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754
.Current Employee
sIf you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process
.Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy)
.#wd
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Management and Manufacturing Industries
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Parcel Operations Analyst
role at
Ryder System, Inc. 1 day ago Be among the first 25 applicants Join to apply for the
Parcel Operations Analyst
role at
Ryder System, Inc. Get AI-powered advice on this job and more exclusive features. Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Summary
Job Description
:
Focus on cross-functional issue tracking, resolution, and process optimization from checkout to outbound shipping and invoicing. Skilled in tracking down core issues in systems, operations, and/or with carriers, articulate the problem, then develop solutions to drive resolution. Solutions may include new system requirements, bug fixes, and/or changes to operating procedures.
Essential Functions
Assist in e-commerce customer and fulfillment operations support/escalations Drive resolution of operational, IT, or other issues related to parcel Work with carrier partners to identify and resolve issues Identify areas of opportunities to enhance customer experience related to small parcel Perform monthly analysis of the small parcel business across the PLG network Perform monthly analysis of the small parcel business across the Partner network Support Enterprise Account Managers on customer requests, customer QBRs, KPIs, and strategy sessions
Additional Responsibilities
Perform other duties as assigned.
Skills And Abilities
Be relentless and work with a sense of urgency, Required Have direct e-commerce experience, not just as a customer, Required Be analytical, tech-savvy, and detail-oriented, Required Have experience in small parcel with carriers such as UPS, FedEx, DHLeC, USPS, and other carriers, Required
Qualifications
Bachelor's Degree in Business, Logistics, Transportation, Industrial Engineering, Required 3 years or more in experience in small parcel and e-commerce or eight (8) years in industry related experience with HS diploma, Required Knowledge of computer tools: Spreadsheets, Databases, Graphics, Word Processing, Mapping, Routing and Scheduling, Facility Layouts. Intermediate, Required Basic knowledge of Integrated Logistics: Transportation Distribution, Customer Service, Information Technology. Beginner, Required Acquire product knowledge. Knowledge and adherence to process methodologies. Intermediate, Required Knowledge and adherence to process methodologies. Intermediate, Required
Travel - No
Job Category:
Supply Chain
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidates relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type
Salaried
Minimum Pay Range
70,000
Maximum Pay Range
80,000
Benefits Information
For all Full-time positions only
: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=4022345&hashed=256118533) to download the comprehensive benefits summary
.Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace
.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability
.Important Not
eSome positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned
.Security Notice For Applicant
sRyder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers
.Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754
.Current Employee
sIf you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process
.Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy)
.#wd
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Management and Manufacturing Industries
Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Ryder System, Inc. by 2x Get notified about new Operations Analyst jobs in
Annapolis, MD . Business Operations Manager- Entry Level
Baltimore, MD $60,000.00-$110,000.00 1 month ago Finance Operations Analyst - entry level
Hanover, MD $60,200.00-$71,300.00 3 weeks ago Beltsville, MD $110,281.60-$165,422.40 6 days ago Baltimore, MD $121,500.00-$200,900.00 3 weeks ago Sparrows Point, MD $121,500.00-$200,900.00 2 weeks ago Sparrows Point, MD $121,500.00-$200,900.00 5 days ago Sparrows Point, MD $121,500.00-$200,900.00 2 weeks ago Sparrows Point, MD $81,900.00-$150,100.00 1 week ago Business Analyst with Pharmacy Benefit Management
Operations Manager - Food Distribution Center (Upper Marlboro, MD)
Severn, MD $90,000.00-$120,000.00 1 week ago Hanover, MD $100,000.00-$110,000.00 6 hours ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr