Hilton Worldwide
Room Service Server - Waldorf Astoria Chicago
Hilton Worldwide, Chicago, Illinois, United States, 60290
Overview
Room Service Server - Waldorf Astoria Chicago (HOT0BXU6) Work Location: Waldorf Astoria Chicago, 11 East Walton, Chicago 60611 The Waldorf Astoria Chicago is looking for a Room Service Server to join the team in Chicago's Gold Coast. This AAA-Five-Diamond, Forbes 4-Star hotel features 215 rooms, over 5,000 square feet of meeting space, and 4 food and beverage outlets (an on-site restaurant, 2 bars, and in-room dining). Classification:
Full-Time Shift:
Various must be available to work weekdays, weekends, overnights and holidays. Union Position:
This position is part of Local 1 Union and requires complete open availability. We cannot accommodate schedule restrictions. Hours and schedule are based on seniority and business needs and may be minimal until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. A Room Service Server is responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Wage:
(Please refer to the current posting for wage information.) Set up room service trays and tables to prepare for incoming orders Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner Present checks to guests and obtain payment Return payments/signed checks to order taker Perform order taker duties and answer room service telephone, as needed Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Overnight shifts will be required What are we looking for? We look for demonstration of Hilton's Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now. We also look for attributes: Quality, Productivity, Customer Focus. Hospitality delivering exceptional guest experiences Integrity doing the right thing, all the time Leadership leaders in our industry and communities Teamwork team players Ownership we are the owners of our actions Now operate with urgency and discipline What will it be like to work for Hilton? Hilton is a leading global hospitality company offering a range of brands and accommodations. The company is dedicated to providing exceptional guest experiences and a culture of warmth and hospitality. Team Members are central to these efforts. The Benefits Hilton offers a comprehensive benefits package including: Access to pay when you need it through DailyPay Medical Insurance Coverage for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Education benefits and professional development opportunities Career growth and development Team Member Resource Groups Recognition and rewards programs *
Available benefits may vary by property terms and collective bargaining agreements. #J-18808-Ljbffr
Room Service Server - Waldorf Astoria Chicago (HOT0BXU6) Work Location: Waldorf Astoria Chicago, 11 East Walton, Chicago 60611 The Waldorf Astoria Chicago is looking for a Room Service Server to join the team in Chicago's Gold Coast. This AAA-Five-Diamond, Forbes 4-Star hotel features 215 rooms, over 5,000 square feet of meeting space, and 4 food and beverage outlets (an on-site restaurant, 2 bars, and in-room dining). Classification:
Full-Time Shift:
Various must be available to work weekdays, weekends, overnights and holidays. Union Position:
This position is part of Local 1 Union and requires complete open availability. We cannot accommodate schedule restrictions. Hours and schedule are based on seniority and business needs and may be minimal until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. A Room Service Server is responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Wage:
(Please refer to the current posting for wage information.) Set up room service trays and tables to prepare for incoming orders Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner Present checks to guests and obtain payment Return payments/signed checks to order taker Perform order taker duties and answer room service telephone, as needed Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Overnight shifts will be required What are we looking for? We look for demonstration of Hilton's Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now. We also look for attributes: Quality, Productivity, Customer Focus. Hospitality delivering exceptional guest experiences Integrity doing the right thing, all the time Leadership leaders in our industry and communities Teamwork team players Ownership we are the owners of our actions Now operate with urgency and discipline What will it be like to work for Hilton? Hilton is a leading global hospitality company offering a range of brands and accommodations. The company is dedicated to providing exceptional guest experiences and a culture of warmth and hospitality. Team Members are central to these efforts. The Benefits Hilton offers a comprehensive benefits package including: Access to pay when you need it through DailyPay Medical Insurance Coverage for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Education benefits and professional development opportunities Career growth and development Team Member Resource Groups Recognition and rewards programs *
Available benefits may vary by property terms and collective bargaining agreements. #J-18808-Ljbffr