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Omni Houston Hotel

On Call Banquet Houseperson

Omni Houston Hotel, Charlotte, North Carolina, United States, 28245

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Job Description

This position ensures that all food and beverage service functions in the banquet department of the hotel are set up correctly and in a timely manner according to Omni specifications and standards. Responsibilities

Responsibilities include: Report to banquet management any need for housekeeping and/or repairs of banquet equipment. Must attend all designated pre-meal meetings. Set up, stock, and maintain meeting rooms. Refresh meeting rooms during meals and coffee breaks. Complete final breakdown of meeting room. Clean and return equipment to the proper location. Must be able to follow instructions on the Banquet Event Order. Assist other departments when needed to ensure optimum service to guests. Qualifications

Qualifications include: Previous customer service experience, banquet & hotel experience is preferred. The ability to multi-task in a busy environment, follow-thru on guest requests, ensure guest satisfaction, and work as a team player. Good communication skills. Maintain a professional business appearance, attitude, and performance. Environment Candidates must have the ability to: Stand or walk for an extended period or for an entire work shift. Requires bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 50 lbs without assistance and push/pull objects weighing up to 100 pounds without assistance. Position works in the interior of the hotel, in banquet event rooms and kitchen areas with exposure to humidity, steam and varying temperatures. Exposure to F&B hazardous cleaning chemicals. Tools/Equipment Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary carts, telephone, pen/pencil. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.