Pitney Bowes
Client Billing Representative/Client Services Administrator in Indianapolis, IN
Pitney Bowes, Indianapolis, Indiana, us, 46262
At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components:
Client. Team. Win. Innovate.
We actively look for prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.
Job Description:
As a Client Billing Representative/Client Services Administrator in Indianapolis, IN, you are a performance driven individual who is committed to provide innovative service to our clients.
You are approachable and relationship oriented as you contribute to Pitney Bowes success.
The wage range for this position is $27.00-$30.00 per hour, with the actual pay dependent on your skills and experience as they relate to the job requirements.
Shift: Monday - Friday - 8:00am - 5:00pm with flexibility
**You will: **
Input/Import machine count information into the job process and compare with customer counts obtained from the customer count sheets
Review machine rejected mail amounts by comparing them to the Job Order percentages specified for the job.
Run daily customer qualified reports to verify piece counts and percentage of readable mail
Verify meter postage daily.
Capture permit postage and distribute to the appropriate job
Review Job Orders for accuracy and completeness regarding postage class, postage rates, and all other billable activities
Verify all activities on the Job Order have been identified and captured and are ready for invoice each week
Additional duties as required
Your background:
As a Client Billing Representative/Client Services Administrator,
you have:
Strong computer skills, with advanced knowledge of Excel and Access
Strong analytical and organizational skills and the ability to pay close attention to detail
Desire to work in a fast-paced environment with frequent interruptions and work effectively under the pressure of deadlines
Ability to lift up to 50 pounds, walk stand or sit for extended periods of time with or without accommodation
Ability to work overtime which may include weekends, holidays and or a different shift with little or no advance notice
Have a basic enough understanding of English to be able to understand and follow safety and other operational directions communicated in English, irrespective of their native language
Ability to learn and use multiple computer applications
Preferred:
Experience maintaining a computer-based record and billing system.
Previous Customer Service experience preferred but not required.
Our Team:
Pitney Bowes Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS®. For completing this work, Presort Services receives discounted postage rates. By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them. Our national network of operating centers processes over 17 billion pieces of mail annually. We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings.
We will:
• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well (https://careers.pitneybowes.com/global/en/pb-live-well) )
Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components:
Client. Team. Win. Innovate.
We actively look for prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.
Job Description:
As a Client Billing Representative/Client Services Administrator in Indianapolis, IN, you are a performance driven individual who is committed to provide innovative service to our clients.
You are approachable and relationship oriented as you contribute to Pitney Bowes success.
The wage range for this position is $27.00-$30.00 per hour, with the actual pay dependent on your skills and experience as they relate to the job requirements.
Shift: Monday - Friday - 8:00am - 5:00pm with flexibility
**You will: **
Input/Import machine count information into the job process and compare with customer counts obtained from the customer count sheets
Review machine rejected mail amounts by comparing them to the Job Order percentages specified for the job.
Run daily customer qualified reports to verify piece counts and percentage of readable mail
Verify meter postage daily.
Capture permit postage and distribute to the appropriate job
Review Job Orders for accuracy and completeness regarding postage class, postage rates, and all other billable activities
Verify all activities on the Job Order have been identified and captured and are ready for invoice each week
Additional duties as required
Your background:
As a Client Billing Representative/Client Services Administrator,
you have:
Strong computer skills, with advanced knowledge of Excel and Access
Strong analytical and organizational skills and the ability to pay close attention to detail
Desire to work in a fast-paced environment with frequent interruptions and work effectively under the pressure of deadlines
Ability to lift up to 50 pounds, walk stand or sit for extended periods of time with or without accommodation
Ability to work overtime which may include weekends, holidays and or a different shift with little or no advance notice
Have a basic enough understanding of English to be able to understand and follow safety and other operational directions communicated in English, irrespective of their native language
Ability to learn and use multiple computer applications
Preferred:
Experience maintaining a computer-based record and billing system.
Previous Customer Service experience preferred but not required.
Our Team:
Pitney Bowes Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS®. For completing this work, Presort Services receives discounted postage rates. By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them. Our national network of operating centers processes over 17 billion pieces of mail annually. We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings.
We will:
• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well (https://careers.pitneybowes.com/global/en/pb-live-well) )
Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.