Beltsville Veterinary Hospital
Client Service Representative (CSR) - Veterinary Medicine
Beltsville Veterinary Hospital, Beltsville, Maryland, United States, 20705
Established in 1965,
Beltsville Veterinary Hospital , located on the outskirts of the Washington D.C. metropolitan area, has provided exceptional care for companion animals and exotics for decades. Our veterinarians are passionate about providing quality preventative care and excellent client communication, and we welcome new graduate veterinarians seeking strong mentorship! We boast an excellent culture, collaborative environment, and low turnover. Our team has strong clinical skills in the areas of wellness and dentistry, as well as basic soft tissue and ophthalmic surgeries.
We are seeking an experienced
Client Service Representative (CSR)
with at least
2 year of experience in veterinary medicine
(General Practice or Emergency). The CSR plays a key role in client communication, scheduling, financial transactions, and supporting our clinical team by ensuring smooth front desk operations. Key Responsibilities
Greet clients warmly and ensure a welcoming, professional environment. Manage phone calls, emails, and online booking platforms. Schedule appointments efficiently, including new client and follow-up visits. Accurately process payments, deposits, and medical records requests. Collaborate with doctors, technicians, and support staff to maintain smooth daily workflow. Assist with client education and provide compassionate service in sensitive situations. Qualifications Minimum
2 year of experience in a veterinary setting
(GP or ER required). Strong communication, organizational, and multitasking skills. Ability to handle fast-paced, emotionally sensitive situations with professionalism. Preferred but not required:
Knowledge of Impromed practice management system. Commitment to teamwork and continuous learning.
Beltsville Veterinary Hospital , located on the outskirts of the Washington D.C. metropolitan area, has provided exceptional care for companion animals and exotics for decades. Our veterinarians are passionate about providing quality preventative care and excellent client communication, and we welcome new graduate veterinarians seeking strong mentorship! We boast an excellent culture, collaborative environment, and low turnover. Our team has strong clinical skills in the areas of wellness and dentistry, as well as basic soft tissue and ophthalmic surgeries.
We are seeking an experienced
Client Service Representative (CSR)
with at least
2 year of experience in veterinary medicine
(General Practice or Emergency). The CSR plays a key role in client communication, scheduling, financial transactions, and supporting our clinical team by ensuring smooth front desk operations. Key Responsibilities
Greet clients warmly and ensure a welcoming, professional environment. Manage phone calls, emails, and online booking platforms. Schedule appointments efficiently, including new client and follow-up visits. Accurately process payments, deposits, and medical records requests. Collaborate with doctors, technicians, and support staff to maintain smooth daily workflow. Assist with client education and provide compassionate service in sensitive situations. Qualifications Minimum
2 year of experience in a veterinary setting
(GP or ER required). Strong communication, organizational, and multitasking skills. Ability to handle fast-paced, emotionally sensitive situations with professionalism. Preferred but not required:
Knowledge of Impromed practice management system. Commitment to teamwork and continuous learning.