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Automation Personnel Services Inc

Bilingual Customer Servicee Representative

Automation Personnel Services Inc, Atlanta, Georgia, United States, 30383

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Job Description

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE Automation Personnel Services is looking for a

Bilingual Customer Service

Representative

for a company based in Smyrna, Georgia. In this role, you will have the opportunity to be the first point of contact for customers, delivering exceptional service in both English and Spanish. You'll handle inbound calls, emails, and live chats to resolve questions about products, orders, billing, and services, accurately document interactions, and follow up to ensure timely resolutions. You'll also collaborate with internal teams to address customer needs, improve processes, and assist with translating documents and other communications as needed.

Pay Rate $21.00 per hour

Schedule and Hours Monday through Thursday, 7 00 am to 4 00 pm Friday Half Day 7 00 am to 12 00 pm

Bilingual Customer Service Representative

Duties and Responsibilities • Serve as the primary contact for customers, handling inquiries by phone, email, and chat in both English and Spanish. • Provide prompt, accurate information regarding products, services, orders, and billing. • Document customer interactions, ensuring follow-up and resolution in a timely manner. • Collaborate with internal departments to address customer needs and improve processes. • Assist with translating documents and communications as required.

Bilingual Customer Service Representative

Qualifications

and

Requirements • Minimum of 3 years office based customer service experience. • Fluent in English and Spanish; both written and verbally. • Background in recruitment or talent acquisition. • Excellent organizational, time management, and multitasking skills. • Self motivated, with a strong desire to learn and grow with the company.

Job Type Full-time, temporary

Benefits • Weekly Pay • Medical, dental, vision, short-term disability, and life insurance • 40 Hours Service Bonus after 1 year of continuous service and 1500 hours • 6 paid Holidays after 1 year of continuous service and 1500 hours

401(k) Retirement Plan Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to

all

eligiblecontingent and temporary associates.

Interested in this job? Click Apply Now, email your resume to apsAtlanta@apstemps.com, or call us at 770.732.8001 to learn more. You can also apply in person at our office located at

Automation Personnel Services

Atlanta

Branch 5015 Floyd Road SW Suite 630 Mableton, GA 30126

Bonus Opportunity! We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.

About Automation Personnel Services Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include: • 10-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2025). • Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2025). • Recipient of the Safety Standard of Excellence Award by the American Staffing Association. • Named one of the Best Staffing Companies to Work for by CIO Views Magazine. • Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).

Get that New Job Feeling! Apply Today!

Equal Opportunity Employer APSAtlanta

Additional Information

Automation Personnel Services is an Essential Business Support Provider.

Automation Personnel Services

is a winner of several Best of Class awards in the Staffing Industry

Winner

SAFETY Standard of EXCELLENCE

- American Staffing Association and American Safety Council

Winner

ClearlyRated® Best of Staffing Client Award

- 2016-2024

Winner

ClearlyRated® Best of Staffing Talent Award

- 2019-2024

Winner

Best Staffing Companies To Work For

- CIO Views Magazine