ServiceMaster
ServiceMaster is hiring: Account Manager (Marketing) in Atlanta
ServiceMaster, Atlanta, GA, US, 30383
Description
Own Your Future! At ServiceMaster, we embrace a “Think Like An Owner” mindset that sets us apart. Here, passion sparks innovation, empowerment fuels decision-making, and accountability unites us in achieving impactful results. Are you ready to join a team where your work makes a difference, your ideas shape success, and you are empowered to take charge of your career? Let’s build something great— together!What We Offer:
- Medical, Dental, and Vision start the first day of the month following your date of hire
- 401 (k) match
- 15 days paid time off and paid holidays, including 2 floating holidays
- Career growth and advancement
Key Responsibilities
- Serve as the primary point of contact for franchisees regarding their local digital marketing efforts.
- Act as the Account Manager for franchisees, ensuring their digital marketing needs are met with expertise and strategic guidance.
- Oversee campaign performance, provide insights, and optimize strategies to drive results.
- Communicate effectively with franchisees and internal team members, ensuring clarity and alignment on digital marketing initiatives.
- Work closely with the channel teams to develop, implement, and maximize local marketing strategies.
- Have a deep understanding of each franchise’s goals, challenges, and expectations to provide tailored marketing solutions.
- Analyze campaign performance, provide strategic recommendations, and proactively adjust campaigns to enhance effectiveness.
- Lead and participate in Strategy Calls, Performance Reviews, and strategy discussions with franchise owners.
- Monitor franchisee dashboards and key performance metrics daily to ensure marketing efforts are meeting objectives.
- Maintain ongoing knowledge of franchisee performance trends, expectations, and industry best practices.
- Collaborate with Business Development Representatives to assess franchisee capacity and demand, particularly during area-wide events.
- Potential travel (estimated 20%) to support franchisees and marketing initiatives.
What your success will look like
- Provide expertise and knowledge to the franchisee on digital marketing.
- Arranging meetings and setting clear expectations with both franchisee and digital vendor to understand their requirements.
- Quality control of all work to ensure that expectations are being met.
- Overseeing the communication and performance.
- Reporting campaign details to the franchisee and all team members.
- Monitoring all stages of campaigns to guarantee that they run smoothly and effectively.
- Administration tasks that will help to keep campaigns well-managed and organized.
Who you are and what you bring:
- 4-6 years of marketing agency or digital marketing experience
- Bachelor’s degree required
- Excellent oral and written communication skills.
- Be able to effectively communicate highly technical information to a less familiar audience.
- First-class organizational skills.
- Full awareness of creative processes and techniques, including digital platforms.
- A keen eye for detail and an understanding of budget restraints.
- Strategic thinker, be able to see the big picture.
- Working knowledge of the digital space including but not limited to: social media, search (PPC, LSA’s, and SEO), display, and email platforms.
- Willingness to learn new programs.