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Intercontinental Exchange Holdings, Inc.

Lead Business Analyst Job at Intercontinental Exchange Holdings, Inc. in Atlanta

Intercontinental Exchange Holdings, Inc., Atlanta, GA, US, 30383

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Overview

Job Purpose

As a Lead Business Analyst supporting the ICE Clearing Technology team, you will be responsible for defining the functionality of ICE's post-trade and risk product and service offerings, principally in the futures and options markets. Serving as the primary liaison between stakeholders and a software-development team, you will lead and coordinate the translation of business needs into system requirements for large-scale development projects. This exciting role requires transforming complex business problems into precise implementable system requirements and owning the process front-to-back.

Responsibilities
  • Work with business users across multiple business units to formulate reconciled requirements, workflows, and use case analysis for new enhancement requests
  • Organize and run requirements gathering sessions, reviews and issue resolution involving multiple stakeholders and time zones.
  • Reconcile conflicting requirements with stakeholders
  • Recognize and communicate the impact new systems and features have on existing systems
  • Develop analysis artifacts including use-cases, activity diagrams, user-interface schematics, business rules, technical specifications, process flows, and API documentation
  • Adhere to change-control procedures to ensure requirements changes are agreed to by the release team and stakeholders
  • Conduct demonstrations and training sessions, and assist end users to adopt the tools developed by the team
  • Produce end-user documentation, including release notes and guides
  • Query and compile data to support management and sales strategic analysis
  • Support the technical development and quality-assurance efforts, as required
  • Assist project management to prioritize and track requested system enhancements
Knowledge and Experience
  • Bachelor's degree or comparable experience is required, preferably in Economics, Finance, Mathematics or Computer Science
  • 7+ years' software product development, business analysis, quality assurance, or related experience
  • Strong business-writing and excellent communication skills required
  • Competence in data analysis, and Microsoft Office tools (particularly SQL, Word and Excel)
  • Highly detail-oriented, with keen organizational skills
  • Ability to multitask and work independently, in a fast-paced environment and within deadline
  • Commitment to customer service and on-time product delivery
Preferred
  • Trading, clearing or banking-industry experience preferred
  • Strong understanding of web applications, data structures, API, XML, HTML, Jira, Confluence


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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.