Staffmark

IT Support Administrator Job at Staffmark in Fort Mill

Staffmark, Fort Mill, SC, US, 29715

Staffmark, in partnership with Shutterfly, has an exciting opportunity that you won't want to miss! We are hiring an IT Support Administrator in Fort Mill, SC. This is your chance to work for a company that values integrity and is invested in your success!

Pay | $35 per hour

Schedule | Weekdays/Weeknights/Weekends (Based on company needs)

Requirements

2+ years of experience administering in a Windows operating system environment.
Must be results-driven and work well in a team-oriented, collaborative environment.
Strong customer service, documentation, problem-solving, and communication skills.
Solid working knowledge of network connectivity between host and client.

IT Support Administrator Job Duties

Serve as the primary point of contact for technical support within our manufacturing operations. This role is key to ensuring the stability, reliability, and performance of our production systems in a 24/7 fast-paced internet/e-commerce environment. You'll collaborate with a small team of engineers while also working independently with minimal supervision.

Key Responsibilities

Act as the main contact for communication and escalation between supervisors, technicians, engineering, and production operations.
Provide implementation, maintenance, and support for production hardware and software systems.
Configure, troubleshoot, and repair complex hardware, custom-built applications, configuration management, and automation tools.
Perform occasional server racking and cable management.
Support third-party applications.
Configure and troubleshoot workstations, laptops, and peripheral device s.