Insight Global
Job Summary
Check below to see if you have what is needed for this opportunity, and if so, make an application asap. The
Controls Service Technician
is responsible for the installation, maintenance, troubleshooting, and repair of building automation systems (BAS), control systems, and related components. This role ensures optimal performance of HVAC, lighting, and other facility automation systems in commercial or industrial environments. The technician works closely with clients, engineers, and project managers to deliver quality service and support. Essential Duties Diagnoses system performance through observation, testing and setup as required by trade/position. Install, commission, and calibrate building automation and control systems (e.g., HVAC controls, DDC systems, PLCs). Perform routine and emergency service calls to diagnose, troubleshoot, and repair control system hardware and software issues. Read and interpret control drawings, wiring diagrams, sequences of operations, and technical manuals. Test system functionality and document system performance. Provide technical support and guidance to customers and end users. Perform preventive maintenance on control systems and components. Ensure compliance with local codes, safety standards, and company procedures. Maintain accurate service records and complete required documentation for each job. Collaborate with engineering, project, and customer teams to ensure proper integration and performance of control systems. Maintain tools, equipment, and inventory in a clean and safe manner. Stay current on industry technologies, products, and best practices. Performs planned maintenance and inspections as indicated in the service agreement. Executes service contracts, quoted projects, and service calls in alignment with directives. Completes documentation of invoicing data based on hours worked and materials/equipment used to complete the service. Minimum Requirements High school diploma or GED required; Associate’s degree or technical certification in HVAC, Electronics, Mechatronics, or a related field preferred. 2+ years of experience in building automation or industrial control systems preferred. Experience with BAS platforms such as Trane, Siemens, Johnson Controls, Honeywell, or similar systems. Working knowledge of control wiring, electrical systems, and low-voltage systems. Ability to read blueprints, schematics, and technical documentation. Strong troubleshooting and problem-solving skills. Excellent customer service and communication skills. Ability to work independently or as part of a team. Valid driver’s license and clean driving record. Will require travel to customer sites within the San Antonio Metro-plex and on-call availability. The HVAC Service Technician IV Controls serves as a lead and front-line resource to other service technicians by providing technical support, training, and guidance. This role is responsible for performing diagnostics, maintenance, and repair services on building automation and control systems. Ensures system functionality, efficiency, and integration in commercial and industrial environments while supporting safety, compliance, and operational standards. Day to Day Responsibilities: Manages advanced controls installation, programming, troubleshooting, and repair tasks. Diagnoses system performance through observation, testing, and setup as required by trade/position. Performs planned maintenance and inspections as indicated in the service agreement. Proficiently operates hand tools, power tools, gauges, and measuring equipment. Executes service contracts, quoted projects, and demand service calls as instructed. Cultivates lasting relationships with clients, ensures customer satisfaction by explaining the work done, and maintains clear communication with all project stakeholders. Serves as a lead and front-line resource to service technicians through technical support. Coordinates the work of subcontractors, and trains and provides guidance to technicians. Participates in technician on-call standby rotation as dictated by business unit policies and procedures. Coordinates multi-tech service calls. Completes documentation of invoicing, commissioning and check out data based on hours worked and materials or equipment used to complete the service. Purchases materials and issues purchase order numbers to suppliers. Uses technology/software to create and modify programming such as graphics, data bases, sequences, etc. Minimum of 7 years' experience as a Service Technician. Tridium AX/N4, Distech, Siemens, and Siemens Desigo Certification. Minimum of 7 years' experience as a Service Technician. Demonstrated hands-on experience with various controls platforms, including Siemens, Distech, JCI, Inet, and others. Access controls and lighting controls installations and programming skills. Advanced controls programming and troubleshooting skills. Must have ability to read and interpret blueprints, wiring diagrams, and device data sheets. Must have ability to use testing and metering devices.
Check below to see if you have what is needed for this opportunity, and if so, make an application asap. The
Controls Service Technician
is responsible for the installation, maintenance, troubleshooting, and repair of building automation systems (BAS), control systems, and related components. This role ensures optimal performance of HVAC, lighting, and other facility automation systems in commercial or industrial environments. The technician works closely with clients, engineers, and project managers to deliver quality service and support. Essential Duties Diagnoses system performance through observation, testing and setup as required by trade/position. Install, commission, and calibrate building automation and control systems (e.g., HVAC controls, DDC systems, PLCs). Perform routine and emergency service calls to diagnose, troubleshoot, and repair control system hardware and software issues. Read and interpret control drawings, wiring diagrams, sequences of operations, and technical manuals. Test system functionality and document system performance. Provide technical support and guidance to customers and end users. Perform preventive maintenance on control systems and components. Ensure compliance with local codes, safety standards, and company procedures. Maintain accurate service records and complete required documentation for each job. Collaborate with engineering, project, and customer teams to ensure proper integration and performance of control systems. Maintain tools, equipment, and inventory in a clean and safe manner. Stay current on industry technologies, products, and best practices. Performs planned maintenance and inspections as indicated in the service agreement. Executes service contracts, quoted projects, and service calls in alignment with directives. Completes documentation of invoicing data based on hours worked and materials/equipment used to complete the service. Minimum Requirements High school diploma or GED required; Associate’s degree or technical certification in HVAC, Electronics, Mechatronics, or a related field preferred. 2+ years of experience in building automation or industrial control systems preferred. Experience with BAS platforms such as Trane, Siemens, Johnson Controls, Honeywell, or similar systems. Working knowledge of control wiring, electrical systems, and low-voltage systems. Ability to read blueprints, schematics, and technical documentation. Strong troubleshooting and problem-solving skills. Excellent customer service and communication skills. Ability to work independently or as part of a team. Valid driver’s license and clean driving record. Will require travel to customer sites within the San Antonio Metro-plex and on-call availability. The HVAC Service Technician IV Controls serves as a lead and front-line resource to other service technicians by providing technical support, training, and guidance. This role is responsible for performing diagnostics, maintenance, and repair services on building automation and control systems. Ensures system functionality, efficiency, and integration in commercial and industrial environments while supporting safety, compliance, and operational standards. Day to Day Responsibilities: Manages advanced controls installation, programming, troubleshooting, and repair tasks. Diagnoses system performance through observation, testing, and setup as required by trade/position. Performs planned maintenance and inspections as indicated in the service agreement. Proficiently operates hand tools, power tools, gauges, and measuring equipment. Executes service contracts, quoted projects, and demand service calls as instructed. Cultivates lasting relationships with clients, ensures customer satisfaction by explaining the work done, and maintains clear communication with all project stakeholders. Serves as a lead and front-line resource to service technicians through technical support. Coordinates the work of subcontractors, and trains and provides guidance to technicians. Participates in technician on-call standby rotation as dictated by business unit policies and procedures. Coordinates multi-tech service calls. Completes documentation of invoicing, commissioning and check out data based on hours worked and materials or equipment used to complete the service. Purchases materials and issues purchase order numbers to suppliers. Uses technology/software to create and modify programming such as graphics, data bases, sequences, etc. Minimum of 7 years' experience as a Service Technician. Tridium AX/N4, Distech, Siemens, and Siemens Desigo Certification. Minimum of 7 years' experience as a Service Technician. Demonstrated hands-on experience with various controls platforms, including Siemens, Distech, JCI, Inet, and others. Access controls and lighting controls installations and programming skills. Advanced controls programming and troubleshooting skills. Must have ability to read and interpret blueprints, wiring diagrams, and device data sheets. Must have ability to use testing and metering devices.