Elephant Energy
Project Manager – Elephant Energy Join to apply for the Project Manager role at Elephant Energy
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About Us
For roughly 500,000 years, humans have been burning stuff to heat our homes, light our homes, and power our machines. It’s 2025, people. Let’s change that. Here at Elephant Energy, we are a certified B Corp committed to building a one-stop shop that makes it easy to upgrade to a climate-friendly home. We enable homeowners to confidently switch to modern, electric technologies and get their homes off fossil fuels – all at once, or over time.
About The Role
What you would be doing: Our PMs take over from Home Comfort Advisors once a project is sold, serving as the customer’s main point of contact through pre-installation, construction, and inspection. They oversee installer partners to ensure quality, maintain margins, and deliver an exceptional customer experience. Other responsibilities include, among others:
Oversee the successful delivery of home comfort and electrification projects – you are accountable for the entire project scope, the project team and resources, the project budget, and the success or failure of the project.
Lead planning, executing, monitoring, controlling, and closing out projects.
Understand and articulate project goals, develop reasonable project schedules, coordinate scheduling with contractor partners, manage homeowner expectations, and keep all stakeholders aligned and informed.
Develop and execute detailed processes and task lists; use best practices and tools to efficiently track, delegate, and ensure completion.
Monitor project risks and develop/implement mitigation strategies in real time.
Little Things
Provide internal and external feedback to improve our ability to sell, scope, design, and execute projects; Improve our Project Playbook.
Identify opportunities to deliver an even better experience for all stakeholders – homeowners, contractor-partners, suppliers, etc.
Ensure our Project Management capabilities are world-class – effective, efficient, replicable, scalable, etc.
Help grow our Project Management team through hiring, training, and collaborating with other Project Managers.
As needed, contribute to a strong, collaborative PM discipline across the organization.
What You Won’t Be Doing
Working exclusively from your desk managing relationships from a phone or computer.
Handling refrigerant, wiring electrical panels, or drilling into drywall.
Timeline For Role Expectations
Within one month, you will have shadowed multiple home comfort consultations and installations and gained comfort with our tech stack.
Within three months, you will have completed your first heat pump project and be able to manage multiple end-to-end projects independently.
Within six months, you will independently manage a portfolio of installation projects and support the growth and success of other members of the sales team.
Success In This Role Looks Like / Can Be Measured As
Quality – PMs are the last stop on quality, measured in call backs and failed inspections.
Customer Satisfaction – we’re passionate about achieving outstanding NPS and an amazing customer experience.
Margin – PMs directly influence our ability to meet and exceed margin targets on every project.
You’re a great fit if you have
Minimum of 3 years of experience delivering projects in residential architecture or construction, HVAC, energy, or similar industries. Related fields such as smart home technology, building science, energy efficiency, or customer-focused project management are desirable. Familiarity with building codes, permitting processes, and PM tools is a plus.
A business generalist mindset – capable of handling a wide range of situations and conversations, engaging with customers, negotiating with contractors, solving problems with suppliers, and developing and operationalizing processes.
A toolkit of PM skills and a passion for customer experience.
A builder, a go-getter, a genuine self-starter; you get stuff done.
A fast learner who holds themselves to high expectations (and meets them).
A breadth of knowledge across energy, HVAC, electrical, plumbing, business, finance, operations, etc.
Commitment to building a diverse, equitable workplace and to inclusivity.
Equal Opportunity
We are an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age or any other status protected under applicable law. If you require a reasonable accommodation during the application or interview process, please let us know.
Location : These positions require in-person work in Eastern MA (including Boston and Greater Boston). We are a hybrid company with headquarters in Colorado and meet as a team semi-annually.
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