Call Center Representative - CALL CENTER Job at Providence Health & Services in

Overview

Under the general direction of the Call Center Coordinator KC or appropriate Practice Administrator/Manager, provides telephone support to the clinics by answering patient calls; accesses the Epic system; creates in basket messages; and performs other duties as assigned.

Responsibilities

• Provides telephone support to clinics by answering patient calls; accesses the Epic system; creates in basket messages; and performs other duties as assigned.

Required Qualifications

• 2 years Customer service experience.

Preferred Qualifications

• Clerical, medical, and call center/phone work experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.