Marshall Retail Group
Marshall Retail Group is hiring: Customer Service Associate in Arlington
Marshall Retail Group, Arlington, VA, US
Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Ronald Reagan Washington National Airport Schedule: Weekend availability required Pay: $16.78/hr. Benefits
- Medical, Dental, and Vision Insurance
- Employer-Paid Life Insurance
- Disability Insurance
- Paid Time Off
- Paid Parental Leave
- 401(k) with company match
- Employee Discount
- Handles each customer in a courteous and gracious manner
- Maximize sales by achieving add-on sales and recommendations
- Knowledge of the store's stock; stock varies by store location
- Assists in the upkeep of the store by maintaining store displays and merchandising.
- Assists with inventory and receiving of merchandise
- Replenish backstock to maintain appropriate levels of merchandise on the floor
- Markdown merchandise as needed.
- CSA's may be designated as a Keyholder- Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store - they may not open the store
- Other duties may be assigned
- 1 year + retail sales and/or cash handling experience
- Excellent communication and people skills
- Ability to multitask and problem solve
- TAM Card may be required depending upon location
- Additional Security clearance may be required depending upon location
- Satisfactory Criminal Background Check and Drug Testing May be required depending upon location
- Limited sitting
- Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
- Normal or corrected vision and hearing
- Can distinguish varying or specific colors, patterns, or materials to assist customers
- Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
- Typically, indoors
- Typically, in a consistent temperature
- Use of fine motor hand functions
- Lift 0-60 lbs with or without reasonable accommodation