Business Analyst Job at Mando Technologies in Austin

At Mando Technologies, we specialize in helping organizations unlock the full value of their data. From acquiring and organizing information to analyzing and delivering insights-and ultimately integrating that intelligence into day-to-day operations-we support the entire Business Intelligence journey from start to finish.

Business Analys

10 months Hybrid role at Austin, Texas 78754

Additional Information:

1. Work Hours: 8:00 AM to 5:00 PM CST (Monday through Friday), excluding State holidays when the agency is closed.
2. The primary work location will be 1609 Centre Creek Drive, Austin, Texas 78754. Position is Hybrid - On Site and Telework.
3. Position will be 3 days remote with 2 days (Mon & Fri) required to be onsite at the location listed above.
4. Program will only allow candidates who are LOCAL TO THE AUSTIN AREA ONLY (Within 50-mile radius).
5. Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas.
6. Interviews will be conducted: In Person
7. The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested.

Job Description
Assists in developing and implementing continuous process improvement initiatives. Analyzes performance data to identify trends and areas for improvement initiatives and reports the results and recommendations to the Business Requirements Manager and Business Automation Director. Performs root cause analysis and the development of appropriate corrective action plans for IT systems and processes. Duties include providing peer reviews of business requirements documentation and coordinating technical writing and editing reviews. Reviews complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans and provide comments and suggestions to document owners. Serves as the lead in producing documentation and expertise in response to internal and external audit requests as required. Prepares and presents complex communications and/or reports on projects, assignments, and/or activities to all levels of staff up to and including executive management. Other responsibilities include providing production support and technical assistance to users of SSA eligibility systems.

Mandatory Skills:

• 4 years of experience: Ability to mentor and provide consultation and direction to other Social Services Applications (SSA) staff.
• 4 years of experience: Ability to analyze and interpret technical information including regulations, policy, and automation system documentation
• 4 years of experience: Ability to communicate in writing, translating user/business needs into a technical style, and communicate technical instructions to system users
• 4 years of experience: Ability to plan and coordinate individual and group work activities.
• 4 years of experience: Ability to detect and diagnose application problems.
• 4 years of experience: Ability to create technical designs for solutions to problems
• 4 years of experience: Ability to work professionally with a broad range of stakeholders.
• 4 years of experience: Ability to prepare concise business requirements, technical specifications documents and related artifacts.