Steadfast
HVAC Experienced Customer Service Representative Dispatcher
Steadfast, San Antonio, Florida, United States, 33576
Are you a customer service professional with HVAC industry experience? Do you thrive in a fast-paced environment where your organizational and communication skills make a real impact?
Uplifting Air
is looking for a reliable and detail-oriented
Customer Service Representative / Dispatcher
to join our growing team!
What You'll Do:
Answer inbound calls, schedule service appointments, and dispatch HVAC technicians efficiently
Communicate with customers, technicians, and management to ensure timely service delivery
Manage daily schedules and job assignments using dispatch software
Input and track job information, payments, and work orders in FieldEdge and QuickBooks
Provide outstanding customer service with a professional and friendly attitude
Assist with administrative duties, invoicing, and follow-up communication as needed
What We're Looking For:
2+ years
of experience in customer service or dispatching within the
HVAC or home services industry
Strong working knowledge of
FieldEdge
and
QuickBooks
(preferred)
Excellent communication and problem-solving skills
Ability to prioritize and multitask in a dynamic environment
A team player with a positive attitude and high attention to detail
Why Join Uplifting Air?
Competitive pay based on experience
Supportive and professional team environment
Opportunities for growth and advancement
Be a part of a company that values integrity, quality service, and uplifting others—literally and figuratively!
Uplifting Air
is looking for a reliable and detail-oriented
Customer Service Representative / Dispatcher
to join our growing team!
What You'll Do:
Answer inbound calls, schedule service appointments, and dispatch HVAC technicians efficiently
Communicate with customers, technicians, and management to ensure timely service delivery
Manage daily schedules and job assignments using dispatch software
Input and track job information, payments, and work orders in FieldEdge and QuickBooks
Provide outstanding customer service with a professional and friendly attitude
Assist with administrative duties, invoicing, and follow-up communication as needed
What We're Looking For:
2+ years
of experience in customer service or dispatching within the
HVAC or home services industry
Strong working knowledge of
FieldEdge
and
QuickBooks
(preferred)
Excellent communication and problem-solving skills
Ability to prioritize and multitask in a dynamic environment
A team player with a positive attitude and high attention to detail
Why Join Uplifting Air?
Competitive pay based on experience
Supportive and professional team environment
Opportunities for growth and advancement
Be a part of a company that values integrity, quality service, and uplifting others—literally and figuratively!